They were CLOSED when I dropped off the truck. I put the keys in drop box. I got charged for an extra day and fuel when I put more fuel in it than what it had when I got it.Sawnya W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saint Joseph, MO 64507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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The mileage wasn't correct, off by almost 100 miles, the gas tank was recorded as half full, it was less about 1/4, and once we had the van loaded the rear passenger tire was flat. The outside wasn't clean and got dirt and salt all over our clothes and items we loaded. When we dropped the van off at the Lenexa location we told them about the tire situation. Chris the manager said the tires were unsafe and shouldn't have been allowed to go out.Angela C.
I dropped it off the same night that I rented it I get a phone call about 12:00 the next day asking me if I want to extend my contract they didn't even check in the drop off box for the key and the contractMark F.
Train all employees how to check out a Uhaul. I was at this location for an hour because the employee was not well trained. She was also the only person there.DEBRA S.
You need to train the user of your software! Each customer was taking up to an hour !Patrick P.