Only issue was the pickup location didn't have the moving blankets I had requested. Everything else was fine.
Stephen B
Tesson Ferry Phillips
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis, MO 63128
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Smooth experience.
Raed MThis place is perfect!
Kiyoshi ABooked an appliance dolly ahead of time, because I had big items I wanted to strap down so I could move them down stairs. Arrive to pick up my reserved truck, and there isn't an appliance dolly inside. Ask the clerk and she says "go see if there's one by the side of the building". I go outside and look - nothing. She says "oh than we don't have one" in the most careless tone. I say "but I booked one in advance. I need an appliance dolly. I paid for an appliance dolly". She says "I guess they didn't return it, so I don't have one. " Couldn't care less, didn't attempt to resolve the situation, didn't refund the money I paid for something that I didn't get, no apologies for the error and the fact that I was completely Screwed when moving my big items. I will never rent from that location again.
Sarah DWaited over 2 hours to get my rental. Reservation was gor 3pm, but did not get it until after 5pm. Once the truck finally arrived, staff did not know how to assign truck to me.
JOHANNA G