Y'all really need to make sure the check in is easy. My particular pickup had a lock that prevented me from accessing the back of the truck. Luckily the customer service really helped me out by extending the rental. But I had to hire a locksmith to grind off the lock. It cost me full day of time and way more money than I had to spend on my move. I hope there's an extensive checklist that employees follow to ensure that pickups are easy and ready. This could have turned into a bad day given all the other logistics I scheduled for my move. I won't leave a bad review because I know stuff happens. But the details matter
Paulo A
Towne Storage Urban Edge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salt Lake City, UT 84101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The agent was excellent Saturday afternoon, May 10th.
CURTIS Lthe agent was very nice
Joe MThe employee that helped me was very nice and approachable!
Lauren KThis is not my drop off location
GOPALA N