When someone books a reservation, you take their card info. When I went to pick up my rental, your systems were down and I was unable to get my rental on time, because you couldn't process a payment.... You have my card information. It is unacceptable to deny a paying customer when they've provided form of payment for your services. Especially when the issue is the company's fault, not the customer. I know I wasn't the only customer "inconvenienced" with that issue this past weekend. You cost people time, man power, and money to no detriment to yourself. As a big corporation, it is your responsibility to take care of your customers and you definitely did not do that. I will not be recommending you to anyone.
Trailer Rental & Towing in San Antonio, TX at AAA Sentry Storage
Moving to or from San Antonio, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in San Antonio, TX 78233 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in San Antonio, TX
Cargo trailers in San Antonio, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at AAA Sentry Storage!
Utility trailers are perfect for towing large or oversize cargo in San Antonio, TX 78233. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at AAA Sentry Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in San Antonio, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in San Antonio, TX online today!
Trailer and Towing Supplies
We called customer service and was told we could take all 3 rentals to one location. When we got there we were told it was not the correct location and corporate was wrong and tried to charge us an additional $300 to drop them off there. They gave us the location we were supposed to take them to and told us the were open at 8. When we got there they were closed. It took us another hour to check them in on your website. Very frustrating.
They were closed when we dropped off the truck and car hauler. I wish they had an accessible parking lot for drop off rather than parking on the side of the street. And the key drop did not stand out well compared to other locations I have been at that had the bright orange box to look for.
Very convient quick transaction pleasant staff.
Didn't give enough mileage to travel. Construction and accident detours added some extra miles to the trip. I was charged extra for the mileage. Not fair.
Easy pick up and drop off. Staff was friendly.
After representative checking the trailer out specifically told me that it was ok to drop the trailer outside the office on Sunday, the clerk I called in to make sure everything was ok told me I was not allowed to drop the trailer after hours and would have been held liable if anyone had stolen the trailer. They need to get there policy's straight and then not blame the customer.
At first I was skeptical about this process. About maybe being charged for unknown damages or used materials, gas, etc... but after the whole experience I am super pleased with this service. Even through my return process glitched, the customer service lady helped out greatly and was able to resolve the whole issue. Will be recommending and using the service again! :)
I was charged an extra $15 for an unknown reason. I filled the gas tank beyond what was required, I caused no damage to the truck, and I returned it early. Also the mobile pick up was a fiasco that cost me 2 hours of my personal time to correct. The delay primarily was due to the excessive hold time.
This was the worst experience of my life. Customer Service is non exciting, their equipment broke down, I didn't receive an apology or any form of compensation. Do not do business with AAA Uhaul and storage
Make sure the desk attendant is actually at the desk when people walk in.
The service here was great. I actually went 5 miles out of my way when there was a dealer closer due to the customer service at the first place I stopped at. Customer service is everything and I would rent from them again.
Awesome customer service, very fast and friendly.
Staff was excellent and also office spotless
Tow dolly was not hooked up properly by agent; corrected after inspection
Charged me for gas that i had already paid for and at the same line that i got it from at from the original store.
Great location, minutes from where I was unloading.
Good job, new the equipment, easy to deal with, fast and to the point.
I had reserved an appliance dolly but it was unavailable when we went to pick up the truck. The person at AAA Sentry Storage found one at another facility and brought it to my house where we had already started loading.
Very pleasant experience. No hassle. Recommend this place.
Keep up the good work and the clerk was very professional and courteous!
I had no problems renting from AAA Sentry Storage. The only issue I had with the truck was that the surface near the end of the truck is slippery because the metal is very smooth. I slipped off the truck and fell to the ground. I don't fault U-Haul. I only mention this so others will be aware.
The agent who helped me was great, friendly and very helpful. The location is easy to find.