There was a soda bottle, drywall, dirt debris, it was just dirty inside the box. The key wasn't left where it was supposed to be left at I had to go walk a block to the location to get the key after standing in line getting the key then there was no Dropbox for the key which means I had to walk back another block to return the key well staying in line and return the key it was a complete it was a complete mess
Liam O
Keg N Bottle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Diego, CA 92115
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Customer Reviews
- 4.0 Average Customer Rating
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The gas and receipts are wrong and I have been charged incorrectly
Shawn AGreat work. Aaron and Robbie helped out and were prompt with service. They sorted things out professionally and everything was as expected. It was a seamless process. Very convenient location.
George ZRobbie who helped me schedule my truck pick-up extension and drop off was great! I could tell he was super busy and yet he’s still got back to me very quickly, and had a great attitude. He made the whole process easy to understand and took care of everything. He is a great employee.
Jennifer HI was not pleased with this drop-off place. I chose it because I could walk back to my son's house, but I would not go there again. Why don't you have a person at the facility! It is NOT personal, NOT inviting and looks desolate...walking to a building that is all boarded up. Not even a phone number to call, but i figured out i could call the person that texted me. THEN, i had a return the key to a liquor store...REALLY?? I got no receipt and it was NOT Customer Service friendly at all!!! I hope you take this feedback seriously.
Christine M