The truck's transmission was slipping and nearly killed me driving through the mountains. It would not down shift and it was difficult breaking when it was still in fifth gear. The power steering was not great either.KARRI DIAN M.
Trailer Rental & Towing in San Dimas, CA at Sanders Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in San Dimas, CA 91773
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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So so, not rude but not friendly.NANCY S.
My experience was perfectFRANK L.
Have a better system in place when communicating the virtual check in process with the familymarcelina G.
No commentJaime L.
They need more parking spacesdustin T.
Friendly staff. Clean and well maintained truck.David M.
It was very convenient to pick up the truck using the app. I wish there were more spots to park though and cleaner signs on where I could and couldn't park. I liked the location because it is very close to where I live.Lefan Z.
Very quick and easy drop off. It went very quick.robert F.
They have very little parking available and it was all taken. We pulled the uhaul inside the gate and went in to turn in the key- knowing that they would obviously have to move the truck once they got the key. On our way into the office, a rude employee said "Did you park that truck there?" "You can't park there!" He was very rude, and he took the key and moved the truck to where it was actually blocking part of their drive way! I don't see how that was any better. Other than that the check out process was fine and the person in the office was very nice.Michael P.
It was just a drop-off place. There was no one there and I called and was told to put the keys in a box. I didn't realize in advance that it would not be a real U-Haul facility.NANCY S.
Tami was very nice and thorough. Thank you.JOHN G.
More parking when dropping off vehicle.LINDA M.
Put a bigger sine out frontCathy S.
EXCELLENT SERVICE!FLORENCE Q.
It took an hour just to pick up a Dolly that I pre- reserved. I had requested a Utility Dolly at the team of reservation but when I arrived it showed a small one. The poor woman at pick up location had to call. UHAUL SEVERAL TIMES as I waited an hour at Sanders Lock Smith in San Dimas California on Arrow HWY .Sharon C.
little hole in the wallluis T.
Great customer service. By far the best uhaul experience.MICHELLE A.
Really, the women that helped me quoted me one price and when checking out charged me an additional $ 40.00 + - at check out and when I asked why so much I only went over 4 miles from what I figured and she said that's what's coming up. She couldn't figure it out until I called the 800 number they told me she charged me for 2 days of rental and basic insurance, really I only had the rental for a max of 4 -5 hours ( and she couldn't figure out why my final bill was so elevated) you need to make sure that your outlet places have the proper training on a periodic basis .ROBERT R.
too badBILL W.
Exceeds expectations! Sanders Lock & Key provided an excellent experience from start to finish. Great customer service, clean new truck and reasonable cost. The only glitch was it took a while to check the truck back in when we returned it, but it was after hours so no big deal.George E G.
I was quoted one price on the phone and when I arrived to pick up my uhaul the price was over $50 higher. Also they did not have the type of truck I reserved so I had to take a different onejames F.
it's hard to improve on perfectionjohn B.
They overcharged me and even after calling and complaining they didn't try to correct the situation.Ann D.
Sanders Lock and Key is terrific!Jenny D.