Super awkward pickup and drop off. I had to call customer service to ensure it was properly picked up to begin with. No blankets were available
Julia M
Gris Beer Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Fernando, CA 91340
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Customer Reviews
- 3.0 Average Customer Rating
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Drop off was great!! We rented a truck one way and it was super easy!!!
FRANCISCO RI used mobile pickup option and went into the market. I had difficulty communicating with the attendant there. I do not know Spanish so he called a woman on the phone and sent her my license picture and he handed me the key to the 10’ truck. After using it 6 miles and a little over an hour and a half I parked it in their lot and handed the key back to the same guy. The truck was never returned in their system and had to deal with the corporate customer service representative. Dillon was very helpful and assured me that it will be rectified. Just today (4 days later) it was corrected.
Kevin WBrand new truck
Djasur OThe equipment was not well maintained. The windows were hazy and grimy and it was hard to see out of them. The location did not open in time delaying my move but I was never compensated for the delay and inconvenience..
Lorna E