This place is a scam!!! I dropped off my truck on Sunday, August 21st but they checked it in the next day at the 11pm. Causing an extra day charge. It was at a grocery shop, and I was hesitant to leave the truck there but the clerk assured me it was fine. I tried calling them to fix it, but the number doesn’t work. It’s out of the way so I haven’t been able to go there. I’d like a refund for the extra day.
BILAL G
Lafayette Food & Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Clara, CA 95050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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This location has no supplies. I was supposed to have moving blankets in tge truck, but they were not there and the location did not have any. This is not the pickup location that I originally reserved. I had to change to this location to get the truck I needed.
Jason MPick it up from an Outpost/ liquor store. Friendly service but The rig was good but was filthy from the previous renter. I would think that a large enterprise such as U-Haul would have time to keep things clean for the next costumers. Added an extra rental day. And the receiving U-Haul team also was kind and respectful. I would use U-Haul again but I hope the next time it’ll be clean.
Manuel GVery poor service not professional at all I will write a bad review on yelp they did extra charge no gas in the truck made me driver more than 20 mile to get a truck and no place to drop the truck very rude people never recommended this u haul to anyone
mona aVery good and convenient location
Hari O