The process of getting a U-Haul was more difficult than expected. The mobile web experience was frustrating and not user-friendly — it felt like a desktop site crammed onto a phone screen. Given how essential mobile access is for on-the-go moving logistics, U-Haul should really invest in a true native mobile app experience. It would make the entire rental and check-in process smoother and far less stressful.
Waqar Q
Santa Clara Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Clara, CA 95054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Front cashier was clear and helpful when directing where I should make my drop off.
Steven SWhy was I directed to a location a tenth of a mile form a major UHaul storage and rental location with dozens of vehicles on their lot to a run down gas station? No counter service, I had to call "Ed" at a number on a plastic covered sheet of paper and then fumble thought the rental process. This might be acceptable if I was in some rural location, but the heart of Silicon Valley, and adjacent to a legit UHaul rental store ? CMon UHaul, wht id going on here ? Had I had time, I would have gone elsewhere ... Super disturbed by this experience
John NMobile pickup worked, but relocation from curtner uhaul should have adjusted my mileage allowance. It didn’t and I had to call days later to avoid unnecessary charges.
Allen WI understand the $40 for an extra day and $40 for extra mileage but $110 for gas and “fees” is ridiculous. Would not rent another U-Haul again.
VANESA C