We were informed that our truck was being delivered on empty and compensated. However, as it was a larger truck, we could not go to just any gas station and it was indeed quite inconvenient. The truck broke down, fortunately just before we returned it, so we could not say it was well maintained. However, the Scarborough location was good at communicating and staying in touch
Derek C
Billa Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1B5K9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Greetings! The truck was excellent, and the Agent that looked after me was also very helpful. My only concern was your reservation process. The agent that I use often, is not on the App. I had to go on the web to make the first booking. That went fine. When I dropped in to the initial booking agent, I was told that the truck was actually coming from a different place and that I had to go there. Again not a huge issue, I had to rearrange my ride, since this was one-way. I arrived and found the truck, all was well, however there were no Dollies, which were in the initial reservation. Since there were no personnel available, I went to the Warden Location where I usually do my business. I wrongly assumed that there would be Dollies there, and found out that there were none. This was a big problem for us at the last minute. Had I been told there were no dollies available, I would have made other arrangements. I am a senior and so were my helpers, and we have lots of boxes to be moved from an apartment. Further, the Warden location rep singled me out in a busy line and made this announcement with NO options. I believe that this might have been done with a bit more courtesy. I will not be patronizing that location again. I had to go to a local hardware store and purchase two wooden carts. A minor issue, all in all, the trip went well the truck was fine, the drop off was also fine, I will continue to use and recommend U-Haul in the future. Thank You!
Alan TN / a
VIMALENTHIRAN Vi’m still owed 400$ charged to my creditcard because i was given a quote and u-haul did not honour it and only partially refunded me .
craig cThe guys dropped the truck off at our house. This was very good service.
Christopher M