The bed wasn't swept out very well and the gas tank wasn't full which I didn't realize that I was only allowed one picture when I had answered no that it wasn't clean and stuff so I only took a picture of the floor on the inside of the truck so hopefully that doesn't turn out so bad but I don't know if they thought that the tank was full or not
Felipe R
Lightning Auto Care Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Schofield, WI 54476
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Customer Reviews
- 4.0 Average Customer Rating
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Very Resonablel rates. Do it yourself and save with U-Haul. Highly recommended.
Howard TBe more thorough with the lights working once the trailer is hooked up. Questions were asked of the attendant, and the answers were very vague. We found that we were hauling a trailer that had no running lights.
KEITH FThe location itself was fine, and easy to find. I called the day before our scheduled reservation date to verify that the truck would be there. Brian acknowledged the reservation and when asked, assured me that if we were slightly later than the 8:00 AM time, it would still be ok. However, he didn’t tell me that the facility would be closed on weekends (pick up date was a Saturday) and that I’d have to do the check in solo via the app. We arrived, started the process on the app, which was “under review” for several minutes (not the location’s fault), and once they told us where the lock box was, it didn’t describe that the lockbox had a hidden panel for entering the unlock code. Once we finally figured it out, we were able to leave with the truck just fine. It would’ve been helpful if Brian had just reviewed those steps with me when I called the day before so that I knew what to expect when picking up via the app and not with a person.
ANDREW JNo clear place to drop. A lot of obstacles in yard. Drop box not clearly visible. Mobile app was not working, nor was website for after hours return. Poorly executed after hours plan.
richard w