They first gave a pickup location the day before hours away and it was difficult getting it at a reasonable location. We were told to drop off at a different location than what was in our contract by the person at the pickup location and then contacted by U-haul to go get the truck and take to the original location we were told to drop off at a month later or we would be charged a wrecker fee. Truck kept almost dying.David B.
Trailer Rental & Towing in Scottsboro, AL at Gibson's Portable Buildings
(U-Haul Neighborhood Dealer)
Scottsboro, AL 35769
(Across from Jacks)
Services at this Location:
- Mon-Thur: 9 am - 4:30 pm
- Fri: 9 am - 5 pm
- Sat: 9 am - 2 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Scottsboro, AL 35769
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
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Easy in and out. Found trailer wires damaged took pictures was noted on contract verified lights worked and off we went. Live working with the Gibson's very nice and friendly. Look forward to the next time won't go anywhere elseLoretta P.
Unfortunately the unit car hauler that we rented was not sufficient to haul what we needed to haul. I have given the information on a Toyota camper to the dealer and they said let us know if it doesn't work for you so I called them this morning and let them know that it didn't work. There was too much weight toward the back which caused our vehicle to be a little squirrely and we tried to drive it. The girl there told me if it didn't work out just to let them know so I have let them know and I don't know if there will be any adjustment on the rental or notgordon O.
Will certainly use again!William P.
It was absolutely horrible, they over charged me by about 60$ because I didn't take a picture of the miles before I left. (Should have) i wanted to pay in cash instead of being charged twice on my business debit card, but they didn't know how to do that? Oh well... Also when I got in the truck I had to stop and air the tire up, it was just a very unpleasant experience and I am a local business owner myself so I know how important quality and customer service can be!! But in short I will never stop back by gibbons for anything in the future...93$ for a small u haul for 27 mi round trip was just a little ridiculous... Sincerely TravisTravis H.
They did a great job trying to make sure the invoice was properly setup but there is only so much that can be done at the local level.THOMAS J.
The contract had me returning to Chapman's uhaul he no longer does uhaulMichael R.
Always accommodating.Daniel K.
Just make sure if someone makes a reservation for a certain truck make sure they have that truck. When I made my reservation I made a reservation for a 10 foot truck. When I got there he said that he didn't have a 10 food truck and he hasn't had one for months but they ended up giving me a 15 foot truck for the price of a 10 foot truck so I appreciate that but overall it was a great experience! Thank y'all!!!Ashlee B.
Very SatisfiedTina J.
Awasome have used before always open when others are closedJohn D.
Great location and service thanksdavid K.
I have used this location before. Rick makes the experiane worthwhile. Not only does he rent equipment to me, afterwards we sit and talk and laugh about al kinds of things. I will be stopping there next time i need to rent your equipment.JEFF G.
Closed was just a storage place found a place to turn trailer inJohn D.
Fix tech to be able to give hard copy to customer.Deborah T.
Mr. Gibson was extremly helpful and friendly.James M.
Helpful to an extent. Told me where to put it but no offer of any help. Different to previous rental I returned.Lewis P.
Uhaul is excellent, thanksCharles H.
It's basically self service. No help with the hook up, no help with the checking the lights work or not. Had blinkers, brake lights but no taillights, which I didn't realize until dark during my use. Owner sat inside with the A/C. Only used them this time because no one else in my town had a hauler. Pro is it's close and easy access.Kim B.
Nothing to my knowledge everything was excellent. Rick and his employees are just fantastic in Scottsboro, Al They treat you like family.dennis P.
only negative was the dog hair in center seat. this location staff are excellent to work with. this has become my go to location.BRENNAN G.
This was a very easy rental process, mostly done online. The Gibson rental people were great!!Tamra M.
Suggest closest drop off point to the customer request destination point. I found a drop off location four miles from my destination. U-Haul recommended a drop off point much further away. Possibly due to zip codes or other interference. Not practical for me to travel that far.dennis P.