I returned the trailer on Sunday afternoon and the location was closed. They did not check-in the trailer until Monday and the system charged me an extra day. I have just emailed u-haul in an attempt to get a refund. Contract #25937923Cathy H.
Trailer Rental & Towing in Seneca, SC at 365 Keowee School Road Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Seneca, SC 29672
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The check in guy dud not check in the truck while I was there. When he did so, it was over the 48 hour rental and he cheated me by charging for another day. He is not personable and I'm sure he knew what he was doing in delaying checking in the truck so he could charge me for the extra day.MARSHALL B.
Everything was perfect and smooth, also love that they stay open later then all the other places, very convenientEmilio T.
Everything was excellent. Thank you for being a company that offers rare good old fashioned Customer Service!Diane M.
Brandon was truly wonderful. Helpful and professional.Kim B.
No masks were worn, which was awkwardMichael M.
It is an ok place to pick up if they have what you needCHRISTOPHER C.
I was charged for an appliance dolly I never gotJessicca B.
First my appointment was at 9am but they didn't open til 925am and didnt even apologize for being late. Then the Truck was under half of tank. I tried to get in contact with someone all day nobody answer or even return my call.Ebony S.
Nothing needs to be Approve. Brandon Is one of the most humble an effective U-Haul dealer I have ever been to. He does great customer service. I saw him juggling with 3 customers. Still had every single one of them happy as they got there U-Haul rental. I will defiantly be coming back to this location.Steven H.
The truck cab had not been cleaned. Not typical of past rentals. Otherwise, all was in good working order.Vendo T.
All good. Quick and easy rental.Matt A.
Very easyROBERT H.
First trailer I was given had an emergency brake failure before I got it home. Had to return it. Total process took 2 hours and I was on a very tight timeline. The young man there however was very nice.Steve B.
I have already recommended this location to friends. The staff has been very flexible and accommodating. It is a very convenient location for us and we will continue to return!Steve D.
I rented a 6'x12' trailer for 6 hours (10:00-4:00) but used it for 7 hours (10:00-5:00) and I was charged another full day rental for a total rental charge of $80.45. That is totally wrong given that I returned it the same day and did not use it for a full day!! I was seriously ripped off. The attendee said they had no control over the charges and they were controlled by U-Haul. I never had this happen in 40 years of renting from U-Haul. How are you going to address my dissatisfaction??Matthew R.
Very professional and helpfulKevin J.
They were friendly and helpful but had no blankets. Searched other trucks to find a few but some were wet. The truck had a broken ramp which prevented use. I really would like a refund for not getting what I asked or paid for.john R.
I had a family emergency (lost my mother last Wednesday) because I had to get to the hospital in Atlanta to see her before she passed I was unable to return my rental on time. I tried several times to call Monster Storage, no-one ever answered the phone, went to an automated system and you couldn't hear anything. Finally got the answering machine on Thursday 12/17/20 and left a message about my emergency, took the truck back first thing Friday after returning from Atlanta and tending to my mother's affairs. I get the bill and charge later that day and the charged me $200.00 a day for the days I couldn't return the truck, no call from them just 10X the normal rental fee! I will be emptying my storage units and taking my business elsewhere right after the holiday.jhon P.
When I got to my destination, I opened the trailer and found lots of blankets and a dolly, plus ropes tied to side rails. It was filthy. Guess they had not checked it from the previous renter. Lastly, when I pulled into my community, which is only a couple miles from Uhaul, as I crossed one of the speed humps, the hitch popped off, so thank goodness for safety chains. It had not been tightened down enough. First bad experience ever with Uhaul. I've always been pleased with Uhaul and I'll be back, but this one was bad.Andy N.
easy return - it was greatKatherine T.
Waide was absolutely wonderful to deal withElianor H.
My reservation was not ready when I arrived at 9:30. It was supposed to be ready at 9:00.Taylor R.
Fast in and out. Much better than a location I used a couple months ago in Anderson SC. Knowledgeable sales person helped hook up the trailer quickly Fast drop off as well. Open on Saturdays. They had a good selection of equipment. I rent a couple time a year for business. I'm going to use these guys more often. Great serviceClyde B.
Agent said store opening was 30 minutes later than web site and posted on building. Was nir a le to puck up trailer at required time. Agent did use selected drop off that I chose on internet but one that was 20 miles from my arrival address. Agent could have asked what drop off I would like.Earl B.