I rented a tow dolly. The ratchet mechanisms (2) were in extremely poor condition and barely functioned. This is due to lack of maintenance and is U-Haul's responsibility. Also, one of the tailights malfunctioned (RH). That's a safety issue and I also could have received a ticket from WA State Patrol. Very poor user equiopment experience but the personel in the station were very nice and were pleasant to deal with.
Paul V
Mobil 101
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sequim, WA 98382
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkBe prepared to have a universal trailer connector/adapter with you.
Bobbie PI had to park and disconnect the trailer myself.
Keith LWe were overcharged by over $100. Rental of van was $19, vendor charged $119, plus mileage. Extremely disappointed in rental. We will be looking at other vendors before using UHAUL again.
Betty GAll good, staff was helpful
richard s