Appreciated the after hrs online drop off systemGerhard F.
Trailer Rental & Towing in Shell Knob, MO at EfI Group Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Shell Knob, MO 65747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The staff seemed nice enough, but the office operation was really unprofessional. The equipment was the worst I have ever experienced from U-Haul. The staff said it was dirty, but they were busy. The truck cabin reeked of cigarette smoke. The windshield had a crack and was clearly not cleaned after an overnight return, as there were bug splatters and dirt. I've never had these issues before, so I assume it is just the small office and location. Thought you should know.GEOFF S.
Staff gave good customer service.Lois F.
Vehicles were ready and in good repair. (Yes, have completed multiple rentings). The UHaul representative was professional and quick to process the paperwork each time. I fully recommend.Karl M.
Everything was excellent, Thanks!Jerry H.
First classTerry D.
Keep it the same.DILL E.
Processing rental agreement was slow and turning lights did not work on the first trailer hitched, had to switch trailers.terry M.
Better customer service skills. No masks in staff and employee did have the virus. Thankfully we did not get infected.Jeff T.
Office is hard to get a hold of.ROD R.
The service at this location is excellent. I have rented Uhaul trailers from here several times before and have always received excellent service.Anthony R.
Called the phone number and no one would answer or call us back. Had questions due to truck engine failing and no Uhaul representative was helpful.Joshua B.
Very nice and helpful highly recommended ðŸ’•renee A.
Wonderful company to work with, great customer care.lisa M.
Very easy process to rent, pick up, and drop off.Todd S.
The people there said they would not hook up the car transport to the truck. Why go to a professional if they aren't going to make sure the equipment is hooked up correctly and they say they don't know how to do it themselves.Johnny H.
Tried to do the online checkin. Web site was not working and had to call in. The person that helped me on the phone was very helpful. But took me 45 min for the whole process (wait on call was extremely long due to high volume of calls)Kevin H.
One bad tire on trailer told us we could take it to springfield to have it changed if we wanted to and inside was never cleaned, looked like some one opened a pop all over inside of windshield and had to drive 1 hour to pick up truck and trailerBarb M.
Staff was not friendly. The truck that was given to us was absolutely filthy inside the cab as well as the box. Once we started driving we noticed the truck was doglegging and not driving straight. Upon arrival out our home we looked underneath it and saw that the frame was bent. The axle was loose and busted and there were issues with the lead spring and a major bolt. This location does not maintain their trucks at all. We never should have received equipment in this poor of condition.Stivi M.
Ant infestation in the first trailer but was switched to another trailerDon T.
Lived renting from here. Very nice people who made this so easy and fast. Love doing business with this U-Haul. Tracy BellTRACY B.
there was a nail in one of the tires. we nursed it thru thobradley H.
Cruise control on the truck.DALE M.