There were false claims on my record. I don't like that. First things if there is damage you need to call me not just go behind me and ask the adjuster to harass me for nothing after 3-4 months.Suraj U.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Shorewood, IL 60404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The young lady in Shorewood is very helpful 👌Randal R.
I do not like having to check myself in and out to rent a truck. I do not have that kind of time to put into a rental. It did not go well on the customer friendly to use app. I do not like business think it is ok to use my smart phone and assume its to help their business and you are forced to put an app on your phone. That is my phone and it should not have to be used for a business. I do not like the not doing business with a person. Next it will be AI rep on the phone. I maybe going to budget rental from now on. I took 3 hours of my own time to rent the truck and made it much harder to get what I needed done. Why have a rental place if only open for a couple of hours. I could have rented down the street from me if I wanted to do the work of an employee. I was not told this was a self check out. I paid more in milage for no reason. I could not beleive it was a self check out. You had to know to try moving a screen in a different direction to get the screen to show everything. The app worked very slow and did not have error messages to guide you. It is not rightdebbie H.
The drivers side door had to be slammed hard to get it to close. I'm guessing a hinge was needing adjustmentKimberly G.
Very good service and staff.Bruce R.