The truck was dirty, and the steering wheel was sticky. It was trash left in truck from previous user. And we paid an additional $11 at the end which came as a super extra cost. Wouldn’t recommend. I don’t like hidden fees.
Ahniyah F
Hampshire BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Silver Spring, MD 20903
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI was jumped from location to location. My first location they didn’t have my reserved van anymore and I got massively delayed with time and I was online with support. Ended up getting a truck instead because we were running out of time. And then the app kept freezing and wouldn’t upload any photos and I kept restarting it and online with support again. And then when they bypassed me in I was finally able to drive the truck but the location did not have the furniture dolly I bought. And I still got charged for it at checkout… I was told by support that someone would talk to me about potential compensation for my reservation being given away and delaying my team and I and causing more time and bills for everyone
Jason RPickup was extremely slow due to poor connection, could not upload images around noon at all.
JIARUI YWell... today I have the pleasure to meet Toks. He was so friendly, kindly and help a lot about all my needs. Simply I'll recommend everyone who wants rent a truck, do business with Toks!! He knows how to treat costumers!!!
Danilo ATruck started dinging about how it needed service after I left. My requested furniture dolly was not available, had to pay extra $3 for big appliance dolly. When I dropped off, the man started hitting on me and asking for my number. We had a conversation when I dropped the truck off 9pm Saturday about how I only went 15 miles. He did not check my truck in until 9am the next day, Sunday, with 26 miles billed instead of 15. I watched him start the check in process and he said my receipt would be in my email; this means he stopped the check in when I stopped looking and drove it around some before checking it in the next day. I see in the reviews that this happened to others.The man with those thick black glasses will lie and cheat you. DO NOT GO HERE
Courtney D