While the representative was cordial and it went fine, the truck itself was a real piece of work. With its 159K+ miles it shouldn't be on the road any longer. Nothing especially good nor bad about the experience. Just MEH.
Steve D
AZ Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Skokie, IL 60076
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Customer Reviews
- 3.0 Average Customer Rating
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It seemed odd to use an auxiliary site that isn't an official U-Haul station. But it worked out fine. Drop box for the keys. I couldn't report the miles driven myself (no one around) but the official tally was accurate in my final bill.
Robert MWhen I got to the location, the person in charge was not at the location. I had to do everything over the phone. Not a good set up. Will not go back to that location.
Jose MUpon drop off, the man at the counter had to call someone who was not on shift for guidance on how to handle a UHaul drop off. The uhaul truck needs an alignment.
ROSEMARY OThe Tow/haul button on the steering column doesn't work so I was constantly in low-gear even with an empty truck. The dome light cover was off when I picked up the vehicle and I couldn't get it to reattach. Besides those things the truck was clean and functional. It was also a little frustrating that when I went to pick up teh vehicle, the business wasn't open, despite being in it's normal open hours. I get that it's a small business and if someone's running late or has to leave the floor for whatever reason that they may close up. It was just inconvenient to find the correct number, have them call me back, and find a time to come back and pick up the truck.
Chris C