I had to select YES or NO in order to continue so I had to guess with my answers because the place was closed and we got there BEFORE 5:00pm.
ANNA S
Global Ship Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, DE 19977
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Although I wasn’t the one that dropped off the person that did drop it off said everything was OK
Pamela Cthis review is not against this location but how U-Haul operates as a whole. i made my reservation 2 weeks in advance and i chose the location in Millington, MD because i had a storage unit there. For 2 weeks you guys sent texts, emails and phone calls about helping you move storage containers by adding a trailer and taking to where i was going. I politely turn down those offers because it would require me to deviate from my planned route. we less than 24hrs notice i get emails and text saying my pickup location is now in Smyrna, DE 30 miles east of where I NEEDED TO BE. All was offer was an 30 additional miles. during my trip every time i started the engine it was a crap shoot as to where the starter would give out. So, to answer to the question on how to improve, you need to offer credits more than measly 30 miles. when people ask me if i would recommend U-haul the answer is Nope, never, nata
Brian DExcellent service
NYLSON PIt was a little difficult trying to upload pictures but we finally figured it out. I would use this location again. 10/10
Cathy S