Systems were down and my reservation could not be found in there computer but I was able to assist with my phone showing information. Hired â€œlocalâ€ movers but they had to drive from area which was NOT local and they were not happy about it.Cynthia T.
Trailer Rental & Towing in South Hill, VA at B&W Mini Storage
(U-Haul Neighborhood Dealer)
South Hill, VA 23970
Services at this Location:
- Mon-Fri: 8:30 am - 4:30 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/29/2021 - 5/31/2021: Closed
- 7/3/2021 - 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in South Hill, VA 23970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure the 24/7 policy for picking and off is clear and web sight works. A number of lazy boxes were open and was not able know which key box was mine. Verified by one of the employees. Next time I will go to person to person check out and check in systemPATTY T.
The staff was very friendly and very courteous.... very pleasant experience would recommend highly this U-Haul place of businessJames M.
Excellent Customer serviceMiriam V.
Service is good and friendly.simon G.
Great experience!FREDDIE ELTE T.
Keep doing what you've doing.TIMOTHY A.
I was quoted for 2 days and on the app it was 2 days but when i picked it up it said 1 dayRandy C.
Customer service went beyond to the truck we needed to move Awesome!ALICE V.
Everything went well. No changes neededTHOMAS S.
Staff were extremely friendly and efficient. Got in and out in record time.Irving B.
Give clearer instructions for drop-off. Key box was hard to find. Not a lot of room to leave equipment, but that can't be helped.WILLIAM G.
Make the prices lower.Vernetta T.
This experience has been equal to my last visit. I spend hours trying to pickup a truck using my phone... I wait 15 to 25 minutes waiting for a customer service representative, then I wait an additional 20or more minutes trying to resolve the issue. I speak to at least 3 representatives before my problem gets solved. I attempt to get things done on Saturday, yet when I attempt to use a uhaul truck it takes me until Sunday to get things done. I just exhausted with my uhaul experiences.Erwin J.
We rented the truck to move and when we got to the house and opened the door in the back of the uhaul roaches when everywhere!! I had to run to the store and get some roach spray and spray the hold uhaul before I would even think of putting my furniture in there. And even after we got everything in it I was stressed out about roaches getting in my stuff. Its unreal..but never again will I use the uhaul service.JUSTIN, BLAKE C.
Fire the man in Virginia Beach who took my rental contact. He was rude and totally unhelpful, with zero grasp of what customer service should be. The South Hill location was supposed to give a cash refund for the security deposit I had to pay but wouldn't pay in cash. They said they will send a check. This is not good. I need it now! I will be looking for it.Jeffrey C.
The truck did not have the equipment I ordered and was blocked in when I arrived for a scheduled after hours pick up. The folks were very nice but the order got messed up and execution was not as expected.John G.
Was in and out in no time at all very friendlyMAURICE S.
Tell people the truth,Stephen Y.
The return of the truck was a little complicated due to the parking lot size but overall great experience will be doing again in the futureHelen E.
Make the online app quicker. 30 minutes to get the truck and 30 to drop it backMARTHA L.
Very nice and efficient. We were in and out. Very pleased.Ernie L.
Very seamless transaction. OutstandingWilliam W.