My experience was good, the reception was polite and everything was explained very well. Nothing at this time.
DENEICE P
Williams Enterprises Of South Hill Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Hill, VA 23970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They were not open when we returned the truck. We should be receiving a refund for unused miles.
DONOVAN DThanks so much…..
Nakeia CI have no comment for improvement all I did was drop off, uhaul and it was very easy nice people
JEFFREY RCheckin lady was rude and disrespectful she insisted that I had to hook up the trailer on my own even said the customer should know how to do it. She was nasty and not comforting. When I finally hooked up the auto tow dolly by myself she yelled at me said I had to sign contract 1st. I explained again why would I sign contract if I could not hook up trailer. I then asked if she was proud that a women was able to do it by herself no help. Mind you I was in parking lot 20 mins attempting before I accomplished it. When I signed contract she said she had to inspect trailer I was in shock. She stated she didn't know how to hook it up and gave me a brochure earlier but here she is checking the wires and the locks. Wow. She could have least said right left to get my ball lined up but to know she knew how to do it entire time and was just rude. Drop off location in Denver NC told me it was supposed to hooked up by someone there before I left and he wouldn't let me unhook. That was uhaul policy. Hmm...I have no idea what uhaul policy is but I will do my best to never visit the town of South Hill again. Especially the uhaul business. I was already in a stressful situation, your rep made my day worse. Unbelievable. She was nasty.
Cheri V