None of my equipment was in the uhaul that I PAID FOR, and when I told the people at uhaul that my equipment wasn’t included and asked to have the charges removed, they did nothing. They also charged me a late return fee because I returned the uhaul 30ish minutes late EVEN THOUGH them not including my equipment made me waste well over an hour of time trying to figure out what to do. I shouldn’t have eaten that cost it makes no sense it’s ridiculous. Overall I’m pissed about my experience and hope to never use uhaul from this location or any other again. They intentionally make everything insanely difficult so nothing happens and they get to keep your money.
Joshua S
Towne Storage South Jordan LC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Jordan, UT 84095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great location, helpful staff, easy to check in and return. Easy to get in and out.
SERGIO MNice service, competent, friendly people. Truck was okay, but was a bit of a rough ride.
KERRY SIn and out quick and no surprise fees.
SHANE MThe store was not open at the published hour. There was dirt on the floor of the truck. It wasn’t real bad, but the previous renter had not swept inside. Inventory levels not correct. I had ordered accessories, but they weren’t available.
MARK H