Be more clear so people don’t get charged extra for nothing
Nick C
Pendletons Towing & Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Jordan, UT 84088
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe guy over there was rude and disrespectful with us, his tone was like if he was mad for giving service, lady was awesome. But for sure you guys need to educate this boy for customer service.
Maria ASuch friendly and fun people to work with! It was easy to get the truck checked out and checked back in also. Will go back next time we need a U-Haul!!
ELIZABETH RMy husband is an experienced CDL driver and has pulled trailers for years and was just trying to check the trailer and was told he wasn't allowed to... we were driving across 3 states and part way through the trip he could see one of the tires was in bad shape and we just hopped it wouldn't blow... by the time we got to our stopping point for the night he could see metal through the tire and it was bulging. Luckily we were done for the day and they sent someone to replace the tire while we rested for the day. But it could have gone so much worse! It could have blown while we were on the busy freeway. All because he wasn't allowed to check it... If they aren't going to let customers check the safety of the tires they should be doing it!!! Checking in also took 3 times longer than any other place I have rented from. I have rented trucks and trailers before and never had it take this long.
Amanda DVery smooth move with great equipment.
PAUL C