Great customer serviceLIZA R.
Trailer Rental & Towing in Springfield, MA at Howard Motors of Springfield Inc
(U-Haul Neighborhood Dealer)
Springfield, MA 01109
Services at this Location:
- Mon-Tue: 10 am - 5 pm
- Wed: 1:30 pm - 5:30 pm
- Thur-Fri: 10 am - 5 pm
- Sat: 11 am - 3 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Springfield, MA 01109
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
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They closed too early at 3 p.m. and the truck had too many damages or X's.Deshaunna H.
Professional and courteous staff. Great rental experience.Cory S.
I'm guess it was mostly technological issues. But it took over 45mins for me to get approved for picking up my truck via the 24/7 ride share. I was not happy.Mary G.
left auto hauler tail light didnt work. out of the 3 wires to that light 2 was broken and the 3rd had only 2 wire strands holding it on. so i ended up sitting at a rest area splicing wires together.got that done and ended up having to splice the same 3 wires about 2 feet further down the wire. called uhaul road side assistance and he acted like it wasnt his problem. needless to say i wasnt very happy at alldale W.
I ended up going to the wrong location (Boston Rd Spfd) waited 15 minutes & was told I needed to go to the State Street location. Did not know you even had a 2nd location....poor customer service by the rep that handled my reservation.Marianne B.
Pat was spot on and a very rep for UHaul. Nice, easy and quick. Exactly what I needed.Keith H.
Pat was super friendly and made us feel very welcomed.Obed D.
Customer service was fantastic- extremely personable and knowledgeableEllen M.
Patrick at Howard Motors was absolutely wonderful. He came in early to help us get things sorted out and made the process smooth and kind of fun! Excellent customer service all around and I would highly recommend!Abigail E.
The trailer latch barely worked, and the door was extremely difficult to open.Daniel K.
Trailer pick up was 37 miles from my preferred choice. Very inconvenient.Alan B.
Every thing was ready for me very easy pick upjanet C.
In this location nothing owner gave me the best customer service ever. Made everything easy and smooth I will recommend this location to anyone.Jason L.
Nothing... Excellent service and assistance, even in a SNOWSTORM!Jennifer K.
The uhaul was fine as it always is. My order turned into to a higher priced number based on mileage and personally I watched myself drive 2 blocks and it jumped 2 miles literally. That's skeptical and I called because the money came out my account and the owner was explaining it. My only concern was my receipt that I tried to get at the office when I returned it. It never came to my email. Other than that. good!!!!syaira M.
One of the best locations in Springfield,Ma. Very knowledgeable about the moving process and how you save Money doing It!!!!10 star Rating??????????!!!!!!!!!!Kenneth D.
Nothing !!!! Service was Excellent!!!! I will be Using them again soon!!! Thank You!!!!!!??Kenneth D.
Pat was great! Very nice man! Happy with the pick up location.Peter L.
We booked to pickup on Thursday June 26 I was taking to train from Rochester ny to Springfield ma my train was running 3 hours late the pickup time was 7pm that night but my train did not arrive until 8pm. Uhaul called me while I was on the train the girl said it was ok if I couldn't pickup the truck by 6:30pm i could pick it up the next morning when I called to see if the truck was ready I was told it had been cancelled then I had to rebook it and pay $42 more and had to go 10 more miles to pick up a different truck add gas we live in Chicopee ma had to go to Springfield to get the truck back he Chicopee office was very rude when she told me truck was canceled too bad cost more very disappointed in Chicopee uhaul.ron B.
I was charged 10 dollars for the use of a 7 dollar dolly..Shannon E.
Poor professionism from Patrick who is the owner/manager.RICHARD H.
Patrick the U haul provider was most gracious and courteous!Thomas O.
The guy was great i was in and out. ThanksJennifer T.