Very friendly, efficient, and professional. VERY WELL DONE!
Greg W
Springfield Do It Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springfield, MI 49037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I DID THE MOBILE CHECK-IN AND EVERYTHING WENT FINE UNTIL IT SAID FIND YOUR TRUCK AND IT GAVE ME THE NUMBER HOWEVER WE COULD NOT FIND THAT NUMBER ON ANY OF THE TRUCKS SO WE WENT INSIDE THE BUILDING AND TALKED TO THIS LADY AND SHE WAS VERY VERY, VERY RUDE. I SHOWED HER MY TELEPHONE AND TO SHOW HER THE NUMBER AND SHE TOLD ME THE NUMBER DOESN’T MAKE ANY DIFFERENCE AND THAT SHE DOES KNOW HOW TO READ SO GET THAT TELEPHONE OUT OF HER FACE. I SAID I’M SORRY I WASN’T AWARE OF THAT. THE NUMBERS DID NOT MAKE A DIFFERENCE. SHE SAYS YOU HAVE TO COME IN AND GET A KEY NO MATTER WHAT YOU DO SO THAT THE NUMBERS ON THE TRUCK DOESN’T MAKE ANY DIFFERENCE AND I SAID WELL MAYBE THE SOFTWARE NEEDS TO BE CHANGED TO WHERE IT SAYS THAT. I DEALT WITH THIS SPRINGFIELD DO IT CENTER MANY YEARS AND I’VE NEVER HAD A PROBLEM DEALING WITH ANY OTHER MEN THAT WORKED THERE. THIS IS THE FIRST TIME I’VE HAD A WOMAN AND HAD SUCH A NEGATIVE NEGATIVE NEGATIVE EXPERIENCE WITH THIS PLACE. SHE NEEDS TO BE FIRED AND WALKED OUT IMMEDIATELY. I’M NOT SURE I WILL EVER STEP 1 FOOT BACK INTO THIS PLACE. VERY VERY DISSATISFIED.
STEVEN GThis location was beyond amazing! The crew here was not only fast and efficient on checking me in but also extremely friendly!
Mesha SYou did good maybe one more van wood be good for popple that use weehlchairs it wood be nice for us so much ezer
Alma CService was excellent
CURTIS P