Because they messed up where I was dropping the truck off and y’all charged me $110 more because I dropped it off where I told her I was dropping it off at I even talk to U-Haul and change the drop off location and y’all still charged me 110 extra dollars
Kathy Barker
Exxon Super Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Springville, AL 35146
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Clean the windshields from bug guts
Richard CareyDoor would not open. Cable off line. Had to have help to get it open.
glendoria DAVISThe owner of this location was arguing with an employee about washing their hands too much because it wastewater and cost money. He would not walk outside and show me which trailer I was to get. He did not help me load it and when I checked it back in he did not check it in and I got an email saying that I hadn't returned it. U-Haul does not need his business. I will drive 20 miles further and out of my way when I rent again.
Jeff RoachInstall tongue jacks on trailers or have someone that can assist hooking up and dropping off!! I had to lift and maneuver a 6x12 enclosed trailer off my truck by myself because no one was available to assist when I dropped off. I was told by an employee that I could ask another customer for help. Tongue jacks are cheap and would have negated all that trouble.
Joshua Wilson