In and out, no bossyness and I was gone
Trailer Rental & Towing in Springville, AL at Exxon Super Center
Moving to or from Springville, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Springville, AL 35146 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Springville, AL
Cargo trailers in Springville, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Exxon Super Center!
Utility trailers are perfect for towing large or oversize cargo in Springville, AL 35146. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Exxon Super Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Springville, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Springville, AL online today!
Trailer and Towing Supplies
The people there are so polite. And very helpful.
wish you could rent by the hours we only needed it for about 3 hours
I was charged $10 on final bill for rental of furniture blankets and dolly, I did not ask to rent them nor did I use them. I couldnâ€™t not see my receipt at the time bc it had not emailed to me.
Tire tread close to wear marks, right rear wheel rusted to the point of flaking and needs changed, other 3 wheels looked alot newer. Employees very polite.
Did not even get a receipt. Had to get one printed off by the drop off place. I hooked everything up . She never came out of the store to check anything.
Appt was for 7 and had everything schesuled online. The person at Exxon wasn't trained on the Uhaul system. I did not get out of there until 8:30. Had to do remote check in on the phone. Very disappointed with lack of training. To the clerks credit she did not give up and I did get my rental. It was not her fault she hadnt been trained but got caught in the ceasefire.
Everything went very well
I has called them to reserve the 15' truck. She told me to reserve it through the 800 number so I did. Upon arrival she couldn't locate the reservation even with my phone in her hand with all the information. This went on for 15 minute. She called someone that works there to help her over the phone. I got my phone back and did the check in online thinking this would help her. It didn't. She asked me for all the information plus 4 different phone numbers in order to process an order even after she located my name. She said it didn't matter if you reserved online and did check in she still had to re enter everything. This took 45 minutes. I would never ever use this location again and if this is the way UHAUL does transactions I will not use Uhaul again.
A lot of miscommunications at this location.
The morning clerk was very nice and helpful. No issues with pick up. However, the evening clerk was very rude. I used the U-Haul app on my iPhone to return the truck. Within the app, I answered all questions regarding mileage and fuel level. Within the app, I was also instructed to take pictures of the following: mileage/fuel level, inside the truck, in the storage area of the truck and the parking spot. I also was asked to share my location as proof that I was returning the truck to the correct location at the agreed upon time. After completing all tasks required, the app instructed me to drop my key in the drop box. There is no drop box, so I took the key inside and this is where I met the very unprofessional and rude Exxon employee. I explained that I had finished everything on the app and I just needed to drop off the key. She asked to see the pictures that I took. I tried to explain to her that I took the pictures within the U-Haul app and they were not saved to my phone. She said â€œwell, I need them for our paperwork.â€ I said â€œwell, Iâ€™m sorry I donâ€™t have them. As I said they were taken within the app.â€ She the huffed and said â€œFine, Iâ€™ll go look myselfâ€. And stormed out to look at the truck. When she returned, there were other customers waiting. Obviously, she didnâ€™t see me standing there because she was complaining to the other customers about â€œsome lady arguing with her over stupid pictures on her phoneâ€. I spoke up and explained that I was not arguing with her, I was explaining to her that I completed the return via the U-Haul app. I think her problem was that she didnâ€™t want to walk out to the parking lot. Very unprofessional and rude. She could have just asked nicely, and I would have done it for her. Maybe she was just having a bad day. However, she would benefit from some customer service training
The girl that helped me was very professional, even being the only one there and having to handle the other duties of her job.
Truck was full of ants when I picked it up.
The only problem I had was they swapped the truck to a bigger one but everything worked out fine
The truck had a horrible smell in the loading area that we had to air out for hours. We didn't notice it until after we had traveled to our home to load.
Attendant is rude. Took customers before completing our rental process. Wasted our time.
Very satisfying and pleasant experience
No equipment was available at this location (such as dolly or moving blankets), only the trucks.
For starters, next time can be fair with prices, was told a different rate, and was over charged. The rental rate for said truck was only supposed to be $19.99, and was charged $29.99. I want a customer service representative to contact me as soon as possible. I am on a limited income and have rented Uhaul before and have never been treated this way before. I am definitely unsatisfied. My cell number is 205-706-8684.
Diesel engines in trucks for better power and fuel mileage because the gas engines are terrible on power
First don't call me the day before a reservation with a time three hours later than Iâ€™ve requested. Second, don't tell me 24 hours before truck pickup that you've moved my location to 60+ miles away and then i had to take a local rent from my city and drive 547 miles. Then i was forced to pay for mileage. Its not easy to change movers with less than 24 hours notice. If you cannot guarantee the time or the truck then stop giving the option to choose it when itâ€™s booked. This policy is awful and has negative consequences for the renter especially if they have scheduled movers for a specific time slot based on what was selected on the uhaul website. I booked that truck two weeks in advance but got no notice for a change. This experience has definitely made me rethink choosing uhaul in the future. The price may be competitive but the service has made me choose differently if I can get a truck as promised somewhere else.
Always very helpful
Service was great. The representative was very professional.
Person at location was unfamiliar with online process. Truck inside was clean but dash was falling down on passenger side. Handle was missing on the roll down window on drivers side. Location itself was very convenient but the overall experience of getting it rented was not as snotty as I thought it should have been.
first ,the truck had no oil in it at all. I informed the attendant about the situation, she ask if would go out and put some oil in it . Which I did ,because I was on a time schedule. the truck had very little power and the oil light stayed on the whole time. this made my trip even more frustrating. I think I should be reimbursed or given my next travel free.Thank you for your consideration.