truck itself has a loose steering wheel and shift gear sometimes go straight to D if I just want to RDAVID JOHN D.
Trailer Rental & Towing in St. Catharines, ON at U-Haul Moving & Storage of Central St. Catharines
St. Catharines, ON L2R7N4
(Bet Welland Ave & The old General Hospital)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in St. Catharines, ON L2R7N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have an adaptive reuse program to better the enviroment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The person who came outside to grab the key from me whiles I was grabbing my daughter out of the truck really made me feel unwelcome and kinda talked down to me . The fact I rented the same truck a week before hand And didn't have any issues with that locations brakes then did the survey after I said the truck was returned he then tried to explain to me it's because of the type of truck it was .... umm sorry sir that's not the case I knew how to drive itBrianna B.
I always recommend this location over all others. Had great service yesterday with Barry who was very polite, personable and friendly. And today I had the same great service from Jenna. Outstanding all around.SANDRA ANN B.
Truck was dirty there was a fluid spilled in the clove box getting all over my cell phone . the service was excellent thoughKEITH H.
Mitchell Ings became very defensive when I asked him to put on his mask. As a health care worker I would recommend if he is exempt from masking related to medical diagnosis maybe he have other task than reception/customer face to face. A shield is not sufficient protection and it infringes on my rights as a customer. I realize there may be exceptions to the legislated requirements of universal masking in all establishments serving the public but it's shouldn't be at the cost of customers comfort. Other wise the service was good. Haven't received my refund to my card as of yet. I assume it will come.Alison S.
Outstanding service from Mitchell!SANDRA ANN B.
Aside from the silly policy of Uhaul requesting contacts to keep on file and insisting on calling these contacts to â€œverifyâ€ the customers identity (how they can truly do this without being present is another issue), everything was fine.Raymond K.
Everything is ok as it is.MARYANN A.
Great service! Thank youZINEB F.
Outstanding service given by Mitchell! Very friendly, very personable and courteous! I'm very happy with the service I received!!SANDRA ANN B.
We booked a 10x20 storage unit with outside access to store our stuff in. When we arrived they had said someone rented out the unit without checking the reservations. We ended up settling for 2 10x10 units inside down a bunch of hallways. Now the truck was full of outdoor furniture we were bringing to storage and you can imagine how long and strenuous it was taking it through all these hallways. We came from Saskatchewan to this. What a nightmare.Jeffrey M.
I would not however recommend Uhaul as a whole. I think its atrocious the price you charge per mile and feel the first 40km should be included. Are you kidding me 112 to use the truck for less than 24 hours. It used to cost me that to use or for 3 days for crying out loud! Bring the price per mile down or I won't ever be back! Location was GREAT on pickup but overly busy on drop off and only two staff working the counter!NORA-LEE T.
I had the worst experience ever with one of your customer service workers.....I was returning one truck but had to rent another as I had not finished my move in time for my return time.....I got to your store and was told I couldn't get another truck rental.....when I tried to figure out how and why I was just told "no" and "there is nothing more could be done.... Needless to say I hadn't brought my own vehicle as I was renting another.....I told her I didn't understand and that I had no way home.... again I was told "nothing I can do" I asked where the lady was that I had last night...I waited for the lady I had to rent the first truck (Asia) and when she came in everything was done.....weird that 1 girl was able to rent to me but another was not....I don't know the girl's name that was so rude an obviously very inexperienced but she was the rudest person I ever dealt with in customer service, it took up so much of my time (I was moving) I'm sure I was there for over a hour! Asia was great but having to go through what I did with the first girl and having to stand and wait....it was the worst experience in the world and I would not go back there nor would I recommend to anyone.SASHA M.
This was great! The truck was ready for me and backed out, staff was so great, and everything was quick and easy.April F.
Rented a Motercycle trailer today. Awesome staff, I've rented numerous times at other locations and this is by far the best one I've ever been too. Great employees and will definitely be returning to this location for any future rentals. Curious, friendly, helpful and quick.JOSHUA M.
My inital reservation of 22528037 was cancelled the morning of, and I had to stress out about getting another truck reserved for same day. I'd like to know why my original order was cancelled. This could have turned into a VERY difficult situation, I got lucky that there was a truck available still.MELISSA W.
The original location in Niagara Falls gave me the wrong time. I booked the truck for 7am and the store opens at noon. Booked a driver at 7 and someone to help me carry in Toronto at 8:30am ended up switching to another location in St. Catharines and arriving in Toronto an hour late. Not impressed with the Niagara Falls location at all.Micheil M.
Beware, rented a 6x12 trailer to pick up a trike which was 63" wide, imagine my surprise when i went to pick up my trike the opening was only 54 inches, waisted the money on rental and 50 dollars in gas, they should have should have noted this in the dimensions. poorer but wiserRobert W.
Counter check out process was very slow and maybe took longer than I think it should have. Had concerns about vehicle check back in ... basically you drop off and they check everything after you leave ... leaves wide open for charges potentially not legitimate.Tracy H.
e were satiisified , so I guess all is good.Peter F.
I'm under quarantine and they could not help me with a pickup of the trailer or extend till end of my quarantine.PRATIK D.
Would prefer the gas tanks to be full so all we have to do is refill instead if trying to figure out how much to put in by sixteenth of a tankPauline P.
Still awaiting overcharge refund for $7 plus tax as I did not have three dolly'sJenni A.
Excellent service from a young male employee - can't remember his name but he was very helpful.Paul A.
Excellent service from your representative. Quick and easy. Thank you!Gregory C.