Trailer Rental & Towing in St. Catharines, ON at U-Haul Moving & Storage of Central St. Catharines

2161 reviews

72 Vine St S   St. Catharines, ON L2R7N4
(Bet Welland Ave & The old General Hospital)

(905) 641-0815

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(905) 641-0815

72 Vine St S
St. Catharines, ON L2R7N4
(Bet Welland Ave & The old General Hospital)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in St. Catharines, ON L2R7N4

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

2161 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Great service by Aysia when renting the trailer and MJ when returning. Had some trouble with the app. It wasn't working that day but Aysia got me into the trailer expediently and MJ checked my trailer in quickly as well upon my return!

Sandra Ann B. 
Rating:
2.0

Terrible nickle and diming practices, unbelievable

Greg R. 
Rating:
5.0

Have a coffee machine to offer the customer a cup on his way out with the moving truck.

Jeff L. 
Rating:
5.0

Great service and product.

Terry L. 
Rating:
5.0

This is an example of how the Rexdale location should be run. They have friendly staff, they work to make sure all needs are met, and even took the time to come help me unhook my trailer. No one was taking personal calls. I just can't square my experience between the locations. I will only work with locations that operate this smoothly. Thank you to this location for being costumer centric.

Christopher E. 
Rating:
5.0

The staff were efficient

MIKE D. 
Rating:
5.0

At this location, I was met by a helpful and happy employee. He engaged in small talk, helped with the trailer, gave clear directions, and made sure I was satisfied even as I got back in my vehicle to leave. What a difference! The young man working at this location deserves a reward for his amazing costumer centered approach and care.

Christopher E. 
Rating:
5.0

Excellent central telephone reservation assistance, onsite welcome and check-in, and return check-out. All courteous, efficient and helpful. Equipment was clean and in excellent working order. Good value. A very positive experience from start to finish, and that has been consistent with multiple U-haul sites.

Warren M. 
Rating:
5.0

Great job!!

Hugh G. 
Rating:
1.0

The vehicle was dusty and not thoroughly washed. The vehicle had scratches and dents from previous usage and there was cat hair all over the seats. Considering we are in a pandemic I would expect the vehicles to be cleaner. Also the After hours fee is a complete rip off. You drop off the vehicle early and put your keys in the key box at the storage facility and still get charged. Not impressed and find it shady. I would not recommend anyone renting a vehilcle from Uhaul.

Kianna G. 
Rating:
5.0

The service was very good. I stated yes, that the equipment was clean and well maintained. It was well maintained but the bed of the trailer could have been cleaner.

Michael H. 
Rating:
1.0

Asking for credit card info online and then the physical card upon meeting is really shady and inconvenient. Not impressed by this service at all for a first time customer

TRISTAN R. 
Rating:
3.0

I have yet to receive a partial refund due to debit transaction payment . Upon return The “system” was down and giving the young lady a hard time.

DEVIN P. 
Rating:
5.0

This place was the exact oppose of the one I went to before it. I was able to walk right in, hand in my keys, and leave with no hassle and no verbal abuse. Please standardize your services and give people emotional intelligence classes. In addition, the scheduling issue can be solved very easily because literally every other company is able to get it right and with far fewer resources.

Liam M. 
Rating:
5.0

We were informed a couple of hours before our rental that we would have to return the truck at 9:00 am the following morning whereas we had reserved the truck - very intentionally - to 2:00 pm. While we were able to beg and plead for additional time, we had to inconvenience our landlord to meet us at 8:00 am to be able to unload the truck in time. This was wholly unacceptable and U-Haul will now be our last choice. You did NOT keep your promise.

MARK C. 
Rating:
5.0

Our second time renting a uhaul truck 10 foot and 15 foot. All went well. Easy to book, pick up and drop off. Thank you.

CHRISTINE F. 
Rating:
3.0

The process is very long to check in and out..

Maj-Britt P. 
Rating:
4.0

Steering in truck was loose. Otherwise good.

REBECCA S. 
Rating:
2.0

Endless screens trying to book on line. Counter pick up was OK but again endless tapping on screens and actually had to call a reference to book a van for 2 hours? You go through less screening for a loan at the bank. Van was fine, rate was good. Counter person was pleasant and professional.

Scott S. 
Rating:
4.0

Don't nitpick and then overcharge me for gas which was almost exactly what it was when I returned the vehicle

RINO V. 
Rating:
5.0

More customer service at check in counter. There were 2 but there was about 8 of us in line and there were other employees in the building who I would hope could have jumped in and opened the 3 kiosk to check us out since there was a line up. But overall I am very happy

ANTONIO Z. 
Rating:
5.0

Good customer service. Had to make requests for better availability and representatives worked to accommodate.

WILLIAM H. 
Rating:
5.0

Great service provided by Mitchell in the initial renting of the trailer! Originally went in hoping to rent a pick up which was totally booked up for a couple of days. Both MJ tried to assist and offer suggestions that were really helpful and I ended up renting a trailer. Very friendly and accommodating service by both! And got me out of there quickly which was much appreciated!!! Return was completed by Jenna and Aysia-again outstanding service by the friendly Jenna and Aysia! This staff at this location is outstanding in their customer service and friendly attitude!! Well done!!

Sandra Ann B. 
Rating:
5.0

Very professional and very polite the checkout process was very speedy

G-SCOTT L. 
Rating:
3.0

truck itself has a loose steering wheel and shift gear sometimes go straight to D if I just want to R

DAVID JOHN D. 
No reviews have been submitted for this location.

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