Office was closed upon arrival. No one to help assist in checking out equipment. No proper instructions on how to check out equipment.
Cherish L
Able Rents LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Starke, FL 32091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was no one at the location. The store was padlocked shut and their phone number just gave a nonstop busy signal. We arrived at 10:00 for our scheduled pick up and there hours say they open at 8:30. My husband called around and another location suggested we try the business across the street. We did and thankfully the guy there was able to help us get our trailer.
Nichole FThe truck was not clean at all. I received a very dirty moving truck. The floor boards were covered In dirt and gravel. The passenger seat was covered in dog hair and had a brown tint to it. The business owner who rents trucks for U-Haul was unavailable. The number listed was disconnected. No indication the elected form of conducting business was internet or mobile app based method. It was the most awful experience ever. I would not recommend using the same contracted/authorized U-Haul dealer again. Able Rents LLC is not deserving of business due to the condition of the moving truck I received to use for moving purposes. They are awful and so is the condition of the moving equipment or trucks they elect to use to rent to movers on behalf of U-Haul. They need to do better and clean the vehicles. I took many pictures to prove this experience was terrible and the condition of the rented moving was just as bad as my overall experience.
MAL LWe had no interaction with a person at the truck rental site. Had a little problem with the picking up and returning of the truck. But overall we had a great experience.
Britt JThere was supposed to be an appliance dolly in the truck but there was none
brian w