Great customer service and very nice and helpful with the drop off.
Zach H
Integrity Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Steamboat Springs, CO 80487
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkPersonnel was very helpful and it was an easy return. However, property was not well kept and inviting. Overall, I would recommend this location secondary to the welcoming and helpful personnel.
Kelly DOnce again refer to call logs. Your company lost a customer from all this
Jonathan GThe location is outside of town. Hard to pull out of onto the highway, low visibility. Shop was not open when I arrived at my pickup time of 8:30am. No one present when I returned the trailer the next day at 3pm. Would prefer a more accessible location with more staff members present.
Steve PAvoid this location! Dirty, unkempt, filthy. Manager rude, unhelpful, unwelcoming, and surly. His bulldog, Micca, was fat and cute but licked my legs constantly. Her excrement was in the yard where the cargo trailer was stored in the backyard weeds. One of the worst customer service experiences I have ever experienced. The skull and crossbones insignia was prominently displayed at the front counter on several tool boxes and summed up the attitude pretty well and my experience at this strange place of business. Had there been other 5 x 8 cargo trailers available at the other Steamboat U-Hauls, I would have walked out at the earliest convenience.
Charles S