We showed up 1 hour late for our reservation but I had already paid for the U-haul. My name was taken off the reservation. A courtesy call asking if we were still going to use the U-haul would have been nice especially since I had already paid for it.
Trailer Rental & Towing in Sterling, IL at Prescotts TV & Appliances
Moving to or from Sterling, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Sterling, IL 61081 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Sterling, IL
Cargo trailers in Sterling, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Prescotts TV & Appliances!
Utility trailers are perfect for towing large or oversize cargo in Sterling, IL 61081. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Prescotts TV & Appliances provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Sterling, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Sterling, IL online today!
Trailer and Towing Supplies
Everything was great...Rick was super helpful Explained everything well...followed up with us Great guy
Very helpful for a last minute rental. Thank You Liz and Dave Foose
This move was one of the easiest moves that i have ever done -
Let customers know there is a governor on the maximum speed the truck will go. I found out when I was trying to pass a semi. NOT the ideal situation. Otherwise, a comfortable ride with good gas mileage and easy handling.
Fantastic customer service! When I picked up the truck at a different location, the odometer was off by 250 miles, and corporate and the pickup location said that the person and the dropoff location had to deal with it. And he did so well! He made sure that I did not get charged anything extra and was helpful and even (unnecessarily) apologetic for the company. He handled the entire dropoff for me, even though I couldn't get it to the location until after he closed for the day. I would highly recommend this location.
The lot, store, and dropbox were easy to find one we were there, but more pictures of the lot and the storefront on Google or the Uhaul website would be helpful.
Said it was $76 turned out to be over $90
Everything was great. Only one little item I would mention is that the ratcheting mechanism was a little rusty and was a little touchy to work. It did not hinder my ability to properly secure the car to the tow dolly though, I just made sure I checked it with every stop.
Very friendly staff. Truck was perfect and rental process was quick!
Rick was excellent at Prescott's. The person at Brent's was very helpful scheduling the uhaul
Power steering hose broke 2 hours after renting truck
Not make them check in themselves to a uhaul website that doesn't work.
The tow dolly right tail light did not work. I found this out after we loaded the truck and attached the car. We called roadside assistance and it took 6 hours to fix. It was wired wrong. Subsequently, we left the next day and while driving the right tail light fell off and landed in the road. We called roadside assistance and they fixed it. They said it was wired wrong again and put a new light in it. This took 2 hours to fix.
A spare tire would be nice to include on top of rental charge, structured that way would prevent theft of the tire. Also the tires were weathered on the trailer, I would look into replacement soon.
Cant think of much to improve. The staff at the rental place was pleasant and answered all my questions and the equipment worked well.
Make sure the rental unit is properly maintained and road worthy.
all was great
I had a hard time with the U Haul self check in app. I could not get the location part to find my location even after doing what the trouble shooting part said to do..So I just took some pictures of the mileage, truck cab and the back of the truck. Then put the keys into the lock box with a note explaining the situation. When I returned in the morning the person at the desk told me that the return was completed and gave me the final receipt.
The customer service was excellent! Everything explained very well! Very clean and well-maintained vehicle
I had to go 50 miles Away from my route to pick up the U-Haul which cost me a lot of money
Prescott's were happy to assist me with returninf the uhaul trailer on a weekend, even though I wasn't able to secure a rental from them.
Even with the mistake made an the mistake with the mileage it was corrected an mileage corrected the representive was amazing an listened to my concerns
THE CAR HAULER SHOULD NEVER HAVE BEEN RENTED OUT .tHE TAIL LIGHT CORD WAS FRAYED AND STOPPED WORKING. I WAS TOLD TO PURCHASE A SET OF LIGHTS TO PLACE ON THE BACK OF THE CAR AND LATER FOUND OUT THEY WERE NOT NEEDED .AND THE ONE LOCK FOR THE RAMP DID NOT STAY LOCKED . WE HAD TO STOP OFTEN TO PUT IT BACK IN PLACE. .FINALLLY HAD TO TIE IT UP WITH SOME OF OUR CLOTHING TO KEEP IT FROM FALLING AGAIN. ALL IN ALL THE TRIP WAS MISERABLE DUE TO THE PROBLEMS AND THE EXPENSE TO US. THAT EQUIPMENT SHOULD HAVE BEEN CHECKED OUT AND FIXED BEFORE IT EVER LEFT THE LOT
The back door hinge had a crack in the aluminum, near the top rivet. By the time I returned it, it had cracked all the way through and the door dropped away. As an engineer, I am aghast that there weren't several more rivets along the entire length of the hinge, so that the failure at just one, wouldn't result in the door falling off.