I went to the designated address at 10:30 PM to return the vehicle. I parked the truck in the backyard area behind an office building. The area was dark and cluttered with randomly parked trucks, vans, and tow equipment. Finding a suitable spot and maneuvering a 20-foot truck into place was quite challenging. I relied on the headlights of the friend who came to pick me up to assist with visibility. I would not recommend this location for a night-time drop-off to someone without sufficient driving experience. While checking out the vehicle, I took photos from various angles, but doing so in the dark and among other large vehicles made the process difficult. In summary, if the parking lot had been more organized and better lit, the return process would have been much smoother. Thank you.
MERT Y
Blue Mountain Group Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20166
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Cut all ties with this location. They have repeatedly disappointed customers (look at the Google reviews for this location) and are too lazy to change. Not only did they cancel, the day before the move, critical moving equipment that I had already placed in the order to begin with but they also charged me for 12 moving blankets they didn't have/give to me. This operation was abysmal and honestly, I'm doing the word "operation" injustice by associating it with this place.
JACOB OEasy,quick and painless.
LAVADA Mwe had a very short move. convenient location where we had to pick up our package. attendent was nice
MUHAMMAD BThe store manager was very helpful but the lot is a bit of a mess and the store carries no supplies.
HUGH R