The Trolley Rd Summerville SC location canceled my original reservation and sent me to this location. Not only was I transferred without notice but charged extra and since Trolley Rd canceled my reservation UHaul didn't see my original quoted amount and really didn't care my charges was higher. The one thing you can do is when a customer is inconvenienced accommodate them
IRETHA S
Soundworx
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Summerville, SC 29485
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Customer Reviews
- 4.5 Average Customer Rating
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I dropped off the truck after hours, so there were no personnel on site
JAMES SBetter customer service
CHRISTOPHER GIt is a tight location. When I arrived, I pulled into a less than optimal spot. I had to back into the road which was a bit dangerous to get to the drop location. A few suggestions: it may be good advertisement but don’t keep large U-Haul trucks close to the road. Some clear signage making it clear where to pull in would be helpful for one way drops.
JOHN WI put the gas needle back where it was when I got the truck. But when I dropped it off I was charged for turning it end with the gas needle lower but it wasn't lower. I need a refund or some of my money back
JEKNEIKA I