Thanks for the serviceDICK F.
Trailer Rental & Towing in Surfside Beach, SC at Surfside Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Surfside Beach, SC 29575
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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John was very professional and friendly. Had everything ready with no wait.RON B.
Make sure the units you are renting are clean.TRISTA L.
Owner was frustrated that trailer was being returned to his location. He quickly moved to help process the return when we realized it was in the system.Randolph L.
Guy wouldn't even unhook trailer. I had to get jack from different uhaul and take it off my truck oil all over my hands he just watched.Julie W.
Perfect , no hassle no problems ; thank You very much for the excellent service.DEE S.
Everyone was nice and it all went well service was goodJOHN L.
Excellent and friendly customer service! Both Pick-up and Drop-off were well explained making it safe and effortless! I will definitely use this location again!Richard E.
We were told to return the rental at BCBfarms. After driving there we were told that they no longer have a UHaul contract. We then had to retured to a different place, which was a Shell station on the corner of route14 and 113. It would be nice to know the correct turn in place from the start. Other then that it was a pleasant experience.Joseph K.
The customer service was phenomenal. Highly recommend this place for businessRandy R.
Helpful, clean accommodation. Equipment new and ready when it was scheduled.Richard S.
John Ferguson handled my rental and all went very smooth. Great Service and if I need to rent another trailer I will definitely use John's location.Marvin B.
Everything was wonderful. Thank youRobert H.
John was very helpful and courteous. He was extremely proactive with social distancing due to covid. I really appreciated that. I would definitely recommend this location to anyone needing a rental.Dennis C.
John is great, and extremely helpful. Have gone thru him 3x for bookings and he knows his U-Haul info inside and out. He's our go to guy.Bonnie G.
great people ,David A.
We had great service and was helped out by a great person.GARY S.
I scheduled a 4pm pick up time(4:15 was also an available option). I was called at 12:30 asking me to come get it then. I was told â€œU-Haul is not the only thing I have to do and I don't allow pick ups after 4 because I have to run around after work and it messes up my afternoon. This is a storage facility and that is the priority here. U-Haul is just extra, okay?â€ I told the man that I couldn't get there until around 4, but I was happy to cancel and find another location that could accommodate my needs. I was then told that the my trailer (5x9 utility trailer) was very rare (actual he had at least 2 on the lot) and it would be fine but I needed to get there as early as possible. I went ahead with the reservation. Once I arrived (at 3:38pm), I was told (by the same man from the phone) â€œI am glad you got here when you did.â€ I also inquired about buying ratchet straps and I was told that they would be much cheaper down the road, but he agreed to sell them to me. He made me shout my credit card number from the door (because of social distancing) but took my license for the rental info. This whole endeavor took about 30+ minutes. He was shouting commands from the start and yelling to cut my car off (because â€œhe smokes cigarettes, not car fumesâ€). He wasn't exactly rude the whole time, but made it clear that I was putting him out by renting a U-Haul from him. I will NOT rent from this location again (which is a shame because I frequent the campground near by and could utilize this location for traveling with my golf cart.lauren B.
Can't think of anything that could improve what I see as excellent service that John provides. I've rented a 6 x 12 trailer from this location more then 6 times since the beginning of March. Always accommodating.Patrick A.
I asked the guy if I could drop off in conway and not drive back to surfside. He said yes, I tried to drop off in conway the guy said it wasn't on my contract which by the way wasn't hard copy it was in my email. Wasn't offered a hard copy. If I left it in conway I would have to pay double. Called UHaul they said that I couldnt leave it. You should tell your employee in Surfside not to lie. I would have got the truck at the UHaul in conway which is only 3 miles from my home and dropped it back there had he told me that I would have to pay double if I dropped in conway. Its also sad that the guy in conway said if uhaul says I can drop it there he wouldn't charge me double. Like I said I called and they told me no. I would not recommend uhaul to anyone due to the lies that were told to me. Uhaul made close to $80 off me.sandra S.
John was very helpful in our rental process. We would highly recommend him to our friends and family if they have a need for a rental truck.KAREN H.
Nothing. John was exceptional! He met us outside when we pulled up. He kept social distancing standards and made the process quick, easy and painless. I would highly recommend this location. A true gentleman.Ray W.
Considering the situation,Covid-19, very effective.Harold K.