I received the truck with VERY low gas, had to go to the gas station in that same parking lot. Returning the vehicle I was charged the fuel service fee and fuel fee even though I returned it with more fuel that I started with. I took pictures at the start and end and was able to file a formal dispute. Customer service at this location was also poor.
Kyle H
Grandview Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Surrey, BC V4A5A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkFind the check in procedures a bit awkward. App did not fully work. Cabin not clean. App would not accept " not clean"
Willem SNorma was wonderful! Thank you.
Zachary LThey overcharged me and when I called to speak about the charge - I was told a manager would call me back.
TANAM CI arrived back with the van with no phone and no haul app and the service person helped me out, greatly appreciated!
David H