The staff of this facility is so consistently excellent that I hesitate to complain about ANYthing. However, all three windows were obviously overlooked in this truck (dirty outside; smudgy inside), along with the windshield-washer reservoir (dry). The glass wasn't too bothersome for 77-year-old eyes until the sun went down my first day on the road, forcing a frustrating I-5 exit. After two hours of insect accumulation, activating a dry windshield washer only spread the mess across my entire field of vision. I had no choice but to exit the highway — again! — in search of a gas station. Finding none, I emptied the remains of my water bottle onto the top of the windshield while running the wipers. Rather than sacrifice my T-shirt to the mess, I peered through bugs, in the dark, for several miles before spotting a gas station and making Unscheduled Stop Number Three — still just a few hours into a journey with what a "fresh" rental truck. Perhaps the good people at the Highway 49 Market will benefit from learning about an unnecessarily-frustrating start to a customer's 900-mile journey.
David W
Highway 49 Market
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Sutter Creek, CA 95685
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Dana CThe u-haul app is a waste of time, either fix it or advertise the phone number. Do not force the app for renting, viewing reservations or billing.
Janice PThank you
Alan SNothing everything went great and was so smooth
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