The ramp on the 26' truck that I rented was very difficult to pull out and also problematic to put away. It would have been nice if the company would maintain all the features of the truck.
kevin O.- Florida FL
- Tallahassee
- 32301
Trailer Rental & Towing in Tallahassee, FL at Smokey Auto Detail LLC
(U-Haul Neighborhood Dealer)
1621 S Monroe St
Tallahassee,
FL
32301
Contact Us
1621 S Monroe StTallahassee, FL 32301
Services at this Location:
Location Hours
- Mon-Sat: 8:30 am - 4:30 pm
- Sun: 12 am - 4 pm
Special Operating Hours
- 4/25/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Tallahassee, FL 32301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Please call for details 9542881857
Ezechiel J.- Rating:
- 4.0
Smokey is always friendly & professional
Karen C.- Rating:
- 2.0
They said they open til 7 pm but was closed at 4:30 pm Could not call and leave a message
Jim G.- Rating:
- 5.0
No comment
Jeffery W.- Rating:
- 1.0
Truck had a bad shake, broken windshield glass in glovebox & passenger floor, only 6 miles per gallon, leaking from roof light in trailer, furniture got wet
CONNIE K.- Rating:
- 4.0
The man was very helpful. And very friendly
NEDA J.- Rating:
- 1.0
The man that helped me was EXXTREMELY rude and unhelpful. He made it clear to me that I was inconveniencing him when I showed up to pick up my 5:15 reservation he just said "we closed at 4" and pointed to a lockbox. When I told him I didn't know what to do, he grumbled about having to help me and asked for my phone number because he wasn't going to help me in person. He verified my reservation and asked for 3 personal references to verify my identity, then he said "we done on the phone" and hung up. Then he gave me the key said "it's over there" (pointed at the truck) and said "make sure you bring it back with a full tank of gas". When I got in the truck, the gas was at 1/8 of a tank, I took a picture on my phone for proof. I was not given the dolly as requested and verbally verified. When I received the invoice for my rental I see that I was charged two days even though I requested my drop off time to be 11:30 (I returned my rental at 11:22). I was also charged for 15 gallons of gas even though I returned it at 1/4 tank. I was also charged for the dolly that I requested but never received. This by far was the WORST experience I have ever had with UHaul!! THE WORST!!!
Jacquelyn G.- Rating:
- 3.0
I had a breakdown with my truck and brought the trailer back two hours late. I called and told them what was going on and was still charge for a full days rental extra. Thank you
John M.- Rating:
- 5.0
Very friendly staff, I felt safe leaving my car here while I moved. I appreciated the thorough explanation of all charges before I agreed.
christina E.- Rating:
- 5.0
heavy rain //got me hooked up.. great people, thanks great service
Ronald W.- Rating:
- 5.0
All of their staff reflect excellent customer service on the uhaul brand!!! From the moment I reached out to them to confirm my rental they were nothing but courteous to me. I am not accustomed to driving a huge truck so I was nervous and not really sure how the truck should perform so I had to come back and let the guy make sure nothing was wrong... he checked the truck out AGAIN with a smile. I'm definitely a uhaul customer for life and I will definitely recommend this location to all of my friends and family.
Nyasha K.- Rating:
- 3.0
Due to Covid, I was asked not to get out of my van.
ROBERT B.- Rating:
- 5.0
Have everyone treat the customers like that young man
consimeon G.- Rating:
- 5.0
The lady who helped me schedule to pick went above and beyond what I expected to help me in a very stressful move. She was awesome.
Sharon F.- Rating:
- 4.0
Will be seeing the manager at this location. My SO told the site in SC that we wanted to BUY the 2 packs of moving blankets. I am now being charged for them (as keeping their equipment). I will be seeing the drop off point manager.
JACKIE H.- Rating:
- 5.0
A little bit of a wait past the time arranged for pickup however the gentleman running the show was attentive and extremely friendly and helpful.
Sherri P.- Rating:
- 4.0
The only issue I had wasn't a reflection on this location but on my reservation experience. I rented from a location closer to my destination. I recieved a call the day before to tell me that the location i chose did not have the trailer I reserved and I needed to go an additional 5 miles out of my direction, through downtown Tallahassee, to get my trailer. Since I had made a reservation, I think that uhaul should have fulfilled that by moving the trailer to the location I'd selected. Or I shouldn't have been able to reserve at the location I selected online if they didn't have the trailer. They didn't even have the larger trailer...
Kathryn G.- Rating:
- 4.0
The owner or manager was very helpful and kind. I can't speak to renting from them, only my drop off experience.
Dennis D.- Rating:
- 5.0
The gentleman at the drop off was curtious and friendly. Made my drop off easy even in the pouring rain. A+ to that man at Smokey's.
Darrin P.- Rating:
- 5.0
Amazing service and awesome pandemic protocol!
William B.- Rating:
- 2.0
Very rude
harry C.- Rating:
- 4.0
Very quick & easy to use . Accomadating .
Donald L.- Rating:
- 5.0
No complaints, thank you!
Levi G.- Rating:
- 1.0
The yard is a mess. Absolutely no lighting at night making it difficult to walk around or see truck numbers or the uneven pavement.
surama S.