The reason for average is U-Haul had us to bring back the truck to a location that is not a vendor anymore. We brought our truck back and they indicated that they are no longer a U/Haul facility. They did take the truck back and processed the return.
DAVID H
Mahan Petro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The person that dealt with the Uhauls wasn't there at the time I was scheduled to pick up and the woman working was extremely unhelpful. She kept stating that he we was asleep and wouldn't be in for 3 hours. We asked her to call him and she refused. I paid for a dolly which wasn't in the truck forcing me to go to another location to get one. The inside of the truck was filthy with water bottles, cups and trash. The cup holders were sticky with some unknown substance and there was what I can only assume was soda splashed all over the dashboard. The front windshield was streaked with oily handprints all over. If you are going to rent a UHaul, choose any other location than this one! I will NEVER recommend this location ever.
Christopher ZCheck engine light on, slight damage and old truck.
Christopher KLocation was good. App froze while loaded pictures of truck and then when I tried to get back into it, it showed our return was complete. I was unable to return keys in drop box. Clerk in store didn’t seem to know much about it, and I left feeling concerned with the outcome of the check-in process and no real recourse should something out of our control occurred.
Joni HWas an easy process and owner of the business was very helpful.
George R