Friendly staff.
LEROY M
Hinds & Hinds Storage Northside
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Taos, NM 87571
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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staff were awesome in Taos, New Mexico
KAREN GWe rented a trailer from the hail creek, taos nm, location. Devin runs the U-Haul shop there and is an excellent manager. We will always use this location because Devin is very reasonable, efficient and knowledgeable. He makes the difference that makes U-Haul a good choice. The U-Haul people on the worldwide phone answering system are just a complete nightmare, this business would be a massive failure if not for the locally based Taos employees who actually know what’s happening. U-Haul should value the local workers on the ground and give them better control over the systems, while eliminat8ng the national phone clowns. Reallocate those funds to the locals who work in our town getting tasks completed . Your national phone people are obstructive and don’t know anything useful, they are worse than No Answer bc they create confusion and uncertainty. Why do you doit this way? Please recognize that the workers at the physical shop are the core of your business, please fire your phone techs.or make them Work as an intern for Devin for a week or 2, so they have a clue about what the business actually is. I do understand that U-Haul is a huge international company and that you will never be able to discern where the value is in your business. The physical locations are understaffed in favor of remote phone people who are master time wasters, and sort of weirdly deceptive about everything bc they don’t know anything. It’s very frustrating. You probably have no idea how many customers you lose during this phone call part, bc it’s full of friction and resistance, total turn Off
MICHAEL MTried to return after hours and could get pictures uploaded to app. Waited 10 mins first time and 15 mins second time. Never uploaded.
SAMUEL DVery friendly and professional customer service. It's always a pleasure doing business with Hinds and Hinds!
JAMES T