[This and that home decor) started my reservation and they went obove and beyond, due to inventory availability they pointed me to [wildrose station]. At wildrose I witnessed the clerk multitask and was amazed by the lady's performance it was something to see, even with all that was going on I was in and out in a flash. Thanks to all that made this transaction posible.Robert M.
Trailer Rental & Towing in Tehachapi, CA at Wildrose Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Tehachapi, CA 93561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything was done well.Janet D.
Unable to complete initial check in. Got an error message. Tried to call for help. Put on long hold. Tried to call store...tang and rang. We had appointment to keep to movers, so went anyhow.Nicholas C.
Do walk around with customer,so they dont have to come back to have pad lock removed from yruck doorChristopher K.
Uhual itself could improve their website, too many unnecessary questions during checkout, hard to locate the â€œno thanks, continue with my reservationâ€ button which if you accidentally go through checkout too quickly it automatically adds things into your cart, had to call 2 stores, customer service and then another sales number to get a refund for the moving products and a storage unit that I did not add to my order to reserve. I only needed a 10 by 10 uhual truck!! Pick-up/Drop-off locations are also unreliable, when picking up the Uhual I ended up from one Uhaul center to another location to pick up the Uhual. And same thing during drop off, one location sent me to another when I had chosen a drop off location when picking up the Uhual truck. Customer service is okay, call center is terrible. Kept disconnecting my call, had to call back atleast 5x before actually getting a representative on the phone for a refund for the unnecessary items & storage unit added to my cart.SURESH P.
Get more trucksDEBORAH N.
We made a reservation for noon because the clerk said we could pick it up immediately because she had trucks available. Then find out the trucks were â€œrotationâ€ trucks which I assume are â€œround tripâ€ only. I would have found another location to pick up from if I hadn't already given my card info and paid. Set my move back hours.Brandon G.
I don't like to complain but i was very upset i got there to pick up the uhual and no one was there to help me i was there for more then an hour to be able to do it online and do a self check out.. i don't recommend this location. The lady the was trying to help me was really nice but didn't had any knowledge of how to help me since she run the liquor store.Maria O.
Helpful-thank you.Scot S.
I did a self check out then it said put the keys in the drop box but I didn't see one I went inside and the cashier took the key and said he'd check it in later. Cashier and some customers not wearing a mask.Elizabeth C.
The staff was helpful and professional. However, only one wore a face mask, and mask wear was clearly not required of the customers. Also, plexiglass barriers on protect if the staff remains behind the barrier, and the barrier was installed only on one side of the counter.Angela T.
Make sure the truck is checked in before customer pickup time that way they dont need to wait 45 minsDEBORAH N.
you guys are g8t, very easy to do business with cheersKen W.
Clerk was not helpful. Other customers came first. Computer was out of order, had to wait while they tried to fix it.James W.
place was great. Staff was understanding and took very good care of their customers.IAN GEORGE B.
Quick and easy check-in.Michael K.
Fast professional serviceThomas S.
Everything went smoothly, thank you so muchDarlene M.
I only needed an in town one day rental and it took almost 2 weeks to get a truck in TehachapiVIV J.
Truck was not ready at the pickup time of 9 AM even though it was present, had to wait 20 mins. but still doable. Otherwise excellent overall...Greg C.
The agent went on and on about how she doesn't get a commission and she had a thousand other things to do. its a shame because the equipment was perfect and the pricing is very competitive, i've used uhaul in the past and will again for any future need. KenKen W.
Employee did not explain insurance coverages not send me documentation about itZachary F.
Originally, I was supposed to get the Uhaul truck from COS Storage in Tehachapi. When I got there to get the truck, I found that it was closed until the end of August. I understand the Covid-19 situation, but it seems that there was a lack of communication there. Thank goodness for Wildrose and their ability to get a truck for me. Also, I know that nearly the entire world has Smart Phones, but there a still some older people who do not. The check out and check in process seems a little Smart Phone dependent too me,Larry T.
Great service ,truck was nice .Cloyd C.
Too much to list but my experience sucked bad from 1-10 it was a negative 10mike B.