The Uhaul truck was reserved online. An appliance dolly was reserved as well. When I arrived to the location to pick up the reserved equipment, I was told that they did not have an appliance dolly and that if I wanted one I would have to go to another location to pick it up. If a location does not have specific equipment to reserve then it should not be listed on the online reservation form.
Carman C
Payless Storage 3
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Texarkana, AR 71854
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Customer Reviews
- 4.5 Average Customer Rating
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Professional
GENE WHook was missing on on set of chains.
Ron KGreat prices and quality equipment
Tasheak YI reserved a truck for under $400 and when I went to pick it up there was no record of my reservation. Uhaul central secured an alternate truck for me but it was over $500. I was in a bind so I had no choice. Later that day I received a call from Uhaul asking why I had not picked up the first truck. Uhaul's error cost me over $150. I would like an explanation
James C