The building seems run down, but everything else was smooth.Maddie C.
Cass Road Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Traverse City, MI 49684
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The location was closed at drop-off.Bob S.
Area of drop off not appealing when there is a brand new really nice location not much farther away - the biggest reason for the poor rating is that I am standing in a cold rain trying to get the App to allow me to complete the drop off and it would not work and I was especially annoyed that U-Haul was forcing me to use the app as the method for dropping off the vehicle. I wrote down the date time, mileage and noted gas level with a note regarding validity of my drop off. Neither previous review or this one asks about how the truck functioned during the trip which is a shortfall of your system. The truck was awful in that over three days it would sometimes bog down for no reason and other times it would run smoother and kind of speed up and the mileage was fluctuating accordingly - it was like it the engine was missing and then not missing. I powered through as we had to get to our destination and what was I going to do unload a truck that I paid movers to load and load it into another truck. Between my experience at the pick up location and the functioning of the vehicle I was a very dissastisfied customer.Michael M.
People at U-Haul are rude and don't care about anyone I will forever give an F rating and I'll post to google daily and tell how rude and disrespectful they areKayla S.
Office hours are a bit short. They close at two. Perhaps staying open a few more hours might be helpful to UHaul clients.John V.