U-Haul employees are hoarding vehicles. When I went to the rent a vehicle, I was told the vehicle I want is all rented out while there were several out in the lot, and I only wanted the vehicle for max 6 hours, instead they sent me to an off-site location as “another branch,” where I was forced to pay more in rentals and mileage, this place had not business signage relating to U-Haul.
George O
Tobacco World of Virginia
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Triangle, VA 22172
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Verified Customer Reviews
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How U-Haul Reviews WorkThe lady at front desk helped me throughout the process. It was quick and easy. Thank you.
Malik AZero help unless I paid more and would have to wait. Attendant involved in Tabasco shop so little time for me. Told me there was only one trailer out there and I found it myself. No assistance in pulling out of a very tight space. She was very polite. But trailer was dirty on the inside and a metal grate was left inside that I had to remove.
Raymond FEverything is 100%Goodluck.
KHAWAJA JThere was no problem with the vehicle itself. While the employee there was friendly, he was evidently new there and did not have any information about our rental - even though we had ordered the rental days in advance. He did not know where the keys were once we finally got checked in with someone else over the phone. The whole process, which should have just taken 5 minutes, took almost 45 minutes. We were late to a planned event due to our late start.
Teri H