The passenger seat has bedbugs, my child was bitten on her legs extensivelyHilda P.
Creative Auto Works
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Van Nuys, CA 91405
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- 3.5 Average Customer Rating
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Great service, very accommodating with extending my rental.Anthony A.
This location is very unsafe. We had an 8pm pick up and 10pm drop off time. Big mistake -- there were no street lights around. The Uhaul was parked around a bunch of broken glass on the road. The key box was hidden in a parking lot between two dumpsters, which was next to a sleeping bag. As a young woman, I felt incredibly unsafe. This location should be listed as more dangerous.Joseph N.
You overcharged me $50.SHAUN G.
Getting uhaul experience: took an hour to get the uhaul because the system crashed and had to call customer service which took 40 minutes to assist. There was no key box 2 and were wondering around the facility to locate. Did not receive 2 dollys that requested, but got refunded. Return experience: quick and easyNorman S.