We went to pick up the U-Haul at the place I rented it from on Martin Luther King boulevard in New Bern North Carolina. They had not notified me that the U-Haul place to pick it up was it a completely different place in vansboro North Carolina So that upset me a lot. Because we would have went straight to vanceboro instead of Martin Luther King drive in New Bern North Carolina. We did get the notification about 45 minutes after we were driving to vansboro. That's the only problem I had was there was no communication. When I rented the U-Haul and I don't remember his name was not a very friendly person. Thank you Arlene
Arlene C
Windshield Repair Wizard
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vanceboro, NC 28586
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Customer Reviews
- 4.0 Average Customer Rating
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Thank goodness a UHaul representative was there. He made it easy.
DAVID SGreat service provider!!
Sam CWhile the lady was friendly she did not know the password to log into the U-Haul account. She had to call the owner and reset the password. The whole atmosphere of renting a U-Haul vehicle from this business seemed to bother them and they acted like it was bothersome to them.
Jerry GThe location was fine. The app was not user friendly. The U-Haul truck I originally order had a dead battery. The location had no one on call to help with issues. My overall experience with U-Haul was not pleasant.
Nona D