The owners are very sweet and personableShara S.
Trailer Rental & Towing in Vassar, KS at E Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Vassar, KS 66543
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very nice lady that dealt with us! âï¸âï¸âï¸âï¸âï¸calvin M.
Kathy did very well, I feel she went out of her way for me.Kim K.
I always use UHAUL because of the cleanliness and great service. Thank youBeverly M.
The lady made it feel like it was an inconvenience to leave her home and go to the rental office. We asked that someone walk us through how to take the tow dolly on and off but she did not know how.James J.
None. This location handled my request professionally and promptly.Shane T.
The guys were very helpful. They went above and beyond!Lori R.
Nothing cleaned. Staff hooked trailer up and didn't explain anything or check anything with me to make sure the vehicle was properly functioning. Upon return to Denver location it was discovered that the clip to the hitch was missing and the staff at the Kansas location never repaired prior to renting the trailer to meSamuel S.
Had an issue with a tire and they did a great job of taking care of it. Very friendly and professional.Jay B.
staff very helpfulDouglas L.
Greatly appreciated their help and assistance!Leonard H.
I rented the trailer by calling a U-Haul #. I was wanting a smaller trailer in Iola, KS but one was not available unless I went to Vaassar which was about an hour away instead of a half hour. I was told I could get the smaller trailer for $30 if I would agree to go to Vassar. I agreed to take a larger trailer so I wouldn't have to go the farther distance. However, about three hours before I was supposed to pick the 6x12 up in Iola I received a phone call telling me it was not available in Iola and I would have to go to Vassar to pick it up! As this was Memorial weekend and I was also decorating graves this was extremely aggravating and a major inconvenience! You need to have more trailer available at the locations so this does not happen!Phyllis G.
I was very pleased with the help we were given from employees. We are older and everyone jumped in to assist in hooking the trailer on for us and removing the unit.TONILEE R.
It took an inordinate amout of time to process the rental. As it turned out there were issues with the Uhaul web site. The person at the pick up store was vey helpful but the person at Uhaul said I needas to come back later to pick up the rental (about 1-1/2 hours later). That is a 30 minute drive for me each way. Not good customer service from Uhaul.David M.
Suspension on the dolly as it is noisy on bad streets but other than that it went great, easy to put the car on and strap down.Jimmie T.
The Ottawa location didn't have the truck size I needed. As a result, I had to drive an extra 22 miles to pick up the tuck and 22 miles to drop it off. This added $47.96 to my bill (increasing it by 55%). It also consumed abut four more gallons of gas, which added another $8.36 to my cost. . I would have appreciated it if U-Haul would apply a credit for the extra miles, I had to drive, since a truck wasn't available at the Ottawa location. Something to consider. . The people at the store were friendly. . There was only one register for both U-Haul rentals and store transactions, so there was a bit of a wait there. . The person who worked with me showed me the truck explained the features and terms of the contract, and walked it down with me, showing all the "x" decals that marked pre-existing damage. . Ability to night drop was appreciated.Greg K.
excellent all the waySandra T.
It is not right we have to drive 50 miles to pick up a trailer and 50 miles back home. That is not user friendly. I feel like every u haul dealer should have trailers available without having to drive all that way. Either that or when one is reserved it should not be rented out if it is not going to be available on the date you reserved it for. Other than that the trailer was in good shape.joyce H.
If you have to go far out of your way to pick up a truck b/c one is not available, Uhaul should give a gas credit or discount. I had to pick up my 26' truck 40 minutes from my desired location. The E store was very friendly and helpful!Thomas P.
Thought we would pickup in our home town. And would receive u haul earlier in the day. U haul was clean and easy to drive.Sue S.
Dirty, dirty and dirtier! This location was awful, the bathroom was a mess, the store is a disaster and the truck with filthy! THe lady was less than helpful, overall not good.RICK L.
Kathy was great! She was very helpful and answered all questions we had.SHERRY L.
I filled the truck up to the appropriate place and drove 1.5 miles to the location. I was charged for several gallons of gas that I shouldn't have been. I turned it in after hours, and didn't go inside or speak with any personnel at the location.CHRISTINA A.
The rental agent was very helpful and friendly, the location was easy to find and it was easy to get the truck in and out of its designated space. I will use this location again any time I need a truck and I will recommend to others.Sarah P.
Again the dealer was not notified of our drop off. The dealers do the best they can but U Haul needs to do better with their communication.Nancy D.