Trailer Rental & Towing in Waco, TX at Mcdowell Service Center
(U-Haul Neighborhood Dealer)

274 reviews

600 S 18th St   Waco, TX 76706

(254) 752-6255

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 752-6255

600 S 18th St
Waco, TX 76706

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Waco, TX 76706

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

274 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The owner/operator of this facility is very friendly and helpful. Thank you.

MATTHEW P. 
Rating:
2.0

Online program was awkward and very slow... will avoid in future

Patrick F. 
Rating:
4.0

check in and return was made very easy. a very enjoyable experience

STANLEY K. 
Rating:
5.0

Quick and friendly processing of rental.

Joel J. 
Rating:
5.0

Mr. Mike McDowell was so kind and considerate - he stayed at his place of business specifically for me and the reservation I had, even with a bad storm having hit Waco earlier that day. He was kind enough to hook up the trailer, showing my son and I how everything was to be done and answering our questions. He was very professional and kind through the return process as well. Really appreciate Mr. McDowell.

CARSON G. 
Rating:
5.0

Great experience

Gregory T. 
Rating:
5.0

The man who accepted the truck was incredibly friendly and helpful. Highly recommend this location.

Deborah G. 
Rating:
3.0

Dropped the trailer off after-hours. I would not have been confident I was in the right place if not for the other UHaul trailers around the lot. Left the paperwork in the box like the instructions said, and it was processed early the next morning. No complaints, just very little interaction with them.

DAVID D. 
Rating:
5.0

Mike, the owner of this location, has been in Waco his entire life. He is a part of the community and deserves to be supported with you business. I enjoyed my time and experience with Mike.

Brian Y. 
Rating:
5.0

Great people very professional

SCOTT G. 
Rating:
1.0

The truck was basically new (7.7k miles). The facility was not open as scheduled. Took over an hour working with people from "800" number support to get everything set up to get the truck via my smartphone. Departed Mcdowell Service Center at 11:00 am, one hour after their published open hour, and the business was still not open.

dayton B. 
Rating:
5.0

Extremely friendly and helpful staff.

GLENN S. 
Rating:
2.0

The owner was good to work with. The negatives are that the facility was cluttered and did not have air conditioning. Would still recommend, though.

Wayne E. 
Rating:
1.0

My complaint concerns the U-Haul app. I took a picture of the inside of the trailer then backed it up against a fence and unhooked from my vehicle. I then attempted to use the U-Haul app to upload my picture because the drop-off was not during business hours. The app would not accept the upload. It would only allow me to take a new picture within the app. I could no longer do so because the trailer was up against the fence. Very poor design of the app.

Greg F. 
Rating:
3.0

Mike was extremely friendly and courteous but he needs more help. He was checking out Uhauls in between car inspections and changing tires. It made for a long wait.

Ken S. 
Rating:
5.0

Nothing ever thing was fine.

DON C. 
Rating:
5.0

NOT A THING

Larry T. 
Rating:
5.0

Nothing.

THOMAS G. 
Rating:
5.0

U-Haul changed my pick up location at the last minute in the afternoon before, which caused me to have to change my schedule. The reason for booking a truck and location with customer service is so they can have what you need where you want it to be !

Franklin G. 
Rating:
5.0

Mike was great and helpful.

MICHELLE H. 
Rating:
5.0

excellent, excellent, excellent!!!

todd F. 
Rating:
5.0

was clean, but leaked everything was drenched, but service rep. was excellent, professional & helped with all.

martin C. 
Rating:
5.0

Outstanding customer service. Mr McDowell was very helpful! He helped check the lights on my vehicle at no charge. Will definitely be proud to recommend U Haul at McDowell service center.

Michael L. 
Rating:
5.0

More variety of the product. I probably would have taken a 6x12 had it been available to do so. I know there were other locations but this was the most convenient location to the items I was picking up.

Jason F. 
Rating:
3.0

The man working here was AWESOME to work with.

Lawrence K. 
No reviews have been submitted for this location.

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