The original location where I was to drop off the truck and the auto transport could not accept either. They didn’t have room so they sent us to another location, which is this location and it was OK, but then there was a mixup with the original location thinking that we should’ve dropped it off there and they called us accusing us that we didn’t have the truck returned again just a lot of confusion and mixups.
Dororthy R
Complete Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waldorf, MD 20601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The secretaries were very pleasant and provided great customer service. One suggestion for future renters: be sure to verify and document the fuel level before leaving. The fuel level on my rental was recorded incorrectly, and I was later charged for fuel that was not actually missing. (The charge was refunded) Glad I caught it...I also recommend taking photos of the truck and noting any existing damage before driving off the lot to avoid any potential disputes.
Jada CGreat customer service
Raysahn SI was charged $80 for a gas charge I have a receipt of filling up the tank at the BP gas station on Crain Highway, very close to this location. This is fraudulent and very wrong. I need a refund for this fraudulent charge.
Raymond RI returned a full tank of gas and was still charged $80 on fuel charges.
Raymond R