The first time I used them they didn't have a vehicle and I had to go to another location. This time the truck was very dirty inside and out. The back of the truck wasn't swept out. The truck smelled like weed so bad that people asked me if I had been smoking because my clothes smelled like it. I was very disappointed and disgusted with this experience and will never return to this location
WARREN W
Complete Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waldorf, MD 20601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The only thing is maybe have adapters for tow lights for older trucks
Anthony GGreat customer service.
PATRICIA FThe original location where I was to drop off the truck and the auto transport could not accept either. They didn’t have room so they sent us to another location, which is this location and it was OK, but then there was a mixup with the original location thinking that we should’ve dropped it off there and they called us accusing us that we didn’t have the truck returned again just a lot of confusion and mixups.
Dororthy RThe secretaries were very pleasant and provided great customer service. One suggestion for future renters: be sure to verify and document the fuel level before leaving. The fuel level on my rental was recorded incorrectly, and I was later charged for fuel that was not actually missing. (The charge was refunded) Glad I caught it...I also recommend taking photos of the truck and noting any existing damage before driving off the lot to avoid any potential disputes.
Jada C