The pickup location has a strong cigarette odour. The gentleman who checked us in was okay, and there was a slight miscommunication. I requested one day (24 hours) of use but was given a document that was charged for $30 SaveMove. He could not change it back and told me to call customer service. Thanks to customer service, Aishia explained all the information on the phone with me. My suggestion is Uhaul need to provide training for check-in desk service.Panwarat P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wappingers Falls, NY 12590
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- 4.0 Average Customer Rating
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Staff was friendly and helpful. The only thing which could be improved is parking but that might just be a limitation of the lot.David C.
Everyone was very friendly at Marty's. They were efficient and thorough. The van might have been a little cleaner, but it ran well and did the job. Marty was apologetic that it hadn't been swept more thoroughly. A nice place.Betty W.
Pull them from being a U-Haul location. I will never go back to that company for anything.. Car repair and/or U-Haul rentalTammy J.
Everything was a good as I hopedLouis S.