The overall process of U-Haul was excellent. The app is excellent & customer service was great upgrading my truck size. Svetlana was excellent in the rental pick up process. The issue of Tire low pressure mid trip, was unfortunate and possibly dangerous. Having roadside assistance to replace the 2 rear left tires was needed. The cold weather could have masked pressure issue, not sure if point check includes tire pressure but good thing to add if not. The tires were not visibly flat at pick up to me. I gave the score because the process was excellent, the vehicle otherwise was good.
BETH H
Climate Control Moving Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Webster, NY 14580
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Best location….. clean and helpful!
Thomas VI still need a copy of my receipt; what was emailed doesn't allow me to print it and I need to print a copy to get reimbursed .
CHERYL PIt was odd that I had reserved the 20 foot truck the day before with my credit card for next day at 9am and couldn’t make it there on time to pick it up. When I got there they had already rented out the truck I reserved without giving me a courtesy call to make sure if I was picking up before renting out. I was lucky they had a 15 foot truck available but I would have preferred the 20 foot truck and them calling me to make sure if I was still interested.
LUIS MI was there at the pickup time and the store was wasn’t open. The store owner was late and the computer system was malfunctioning so I was a hour behind schedule.
DOUGLAS F