Windshield was cracked, air tire sensor showing low. Tried to fill tire with air but valve stem was broken. Had to wait 2 hours for roadside assistance to arrive and another 40 minutes for repair. This turned my 6 hour drive in 9 hours when this truck should have been repaired before being put on the road for a customer to deal with. Candy wrappers and drink cans in the cabin, it’s like no one even attempted to clean it.
ALEXANDER G
Climate Control Moving Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Webster, NY 14580
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The staff who calle dme was very accomodating and nice to work with. What I did NOT like was the app - I was in a hurry to move some things and I was tired, and the amount of pictures they ask for before AND after the rental takes a ridiculously long amount of time to upload. the app also circles and is slow. Next time I would avoid doing it that way and check in and drop off in person. The app is frustrating and asks way too many questions.
BOLETTE REmployee didn’t know what options were for that day because it was the end of the month and charged for an extra day that I didn’t use and the employee was rude and called me way too many times
STEFANI RVery nic
MOHAMED LThe customer service was terrible. There weren’t employees around for the pick up and drop off of the truck. We had to wait around for over an hour until someone showed up. Not pleased with the customer service.
David M