Nothing, you do everything perfectly
RONALD W
Climate Control Moving Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Webster, NY 14580
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I rent a lot from this location, due to convenience. But, I am considering changing to another location or competitor. They are continually not there, and I am stuck in the vestibule waiting. The sign indicates they are with a customer showing rental units (paraphrasing the sign), but they are not. It's just a generic sign. So I'm not sure where they are. This happened at both pick up and drop off on this last rental and has also happened many other times. In fact, when I arrived this past time, another customer had already been waiting in the vestibule for 15 minutes. They had a reservation and ended up leaving to go elsewhere. Also, this location has been 1/2 hour late opening up. Very recently I had a rental reserved for the time they opened, but they were 1/2 late getting there. This has also happened on numerous occasions. Very frustrated with lack of customer care..
Ken SI rented a trailer late in the afternoon on the 11th of March. I returned the trailer in the evening of the 12th of March after the office was closed. I just received the receipt saying I returned it on the 14th of March which is actually two days after I returned it and was charged extra. I want my bill adjusted to reflect my actual usage.
JOSEPH MBetter parking for the trucks, at pick up the truck was partially sunk in the frozen mud and we had to get pulled out.
Kaitlyn NThe app was not working properly at pickup, and could not use app to return truck.
Anthony R