After I picked up the vehicle and got it home, I opened the back to air it out since it was a very warm day and it was full of dirt and debris. There's supposedly a $25 fine if it's returned like that, but I was the one who had to sweep it out before loading all my equipment. I asked a lot of questions about how to return the vehicle after hours and I was under the impression I just had to put the key in the drop box, but there's a note on the drop box stating you have to sign out thru the online app or face possible extra fees. It was very confusing and when I called the next morning to make sure everything was OK, I was told they'd take care of it, so I was still confused as to what I really was supposed to do.
CHERYL P
Climate Control Moving Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Webster, NY 14580
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Slow leak , right front tire Other than that great friendly service
RICHARD BFast and easy, easy return, thanks.
Phillip TStaff was friendly, helpful and efficient. Excellent service.
COLIN CDon't need to fix what is not broken
Robert T